Recharge electricity and airtime online

Clients' Comments

See comments from clients after they have used the Prepaid24 Platform, that is available 24/7 to buy prepaid electricity for Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

The Prepaid24 staff was extremely fast en helpful. This is a wonderful online support system!! Posted via Live Support by Lorelle Lundall from Twhwane on 5th June 2013
Prepaid24 staff knew what to do and helped me swiftly!! They even did more than was required and sorted out my double payment via EFT. Five Stars! Posted via Live Support by Emile from Tshwane on 4th June 2013
Every time Prepaid24 representatives tries their level best to assist you as fast as possible. This is very good service. You don’t get this type on service around every corner. Keep up the good work. Five Stars! Posted via Live Support by Riana from Phalaborwa on 4th June 2013
Many thanks for the prompt action and good online support. Posted via Live Support by Denise Beukes from Eskom on 3rd June 2013
Thanks Prepaid24, for being so helpful. I really appreciate it. Sorry for any inconvenience, it’s my first time of registering on Prepaid24. I will also go to your Facebook page. Posted by JC Roux from Caledon on 3rd June 2013
Thanks Prepaid24 staff, I misread the notification on 30 May instead of June, (It’s hell getting old!!) Thanks for an excellent online service, you guys can be proud of yourselves!! Posted via Live Support by Robyn from George on 3rd June 2013
Thanks very much for your help and patience Prepaid24. We will surely continue using your excellent online service. How I wish all our public services were as efficient and caring about their clients as you guys, thanks once again. Posted via Email Support by Lekgala from Kokstad on 2nd June 2013
Thanks for your help via your live online support facility… really appreciate the assistance… Excellent service. Posted via Live Support by Andre Hugo from on 2nd June 2013
I made three new registrations to buy prepaid electricity online through Prepaid24 due to its convenience. Posted via Email Support by Madenee Terblanche from Worcester on 2nd June 2013
Wow, great online support service Prepaid24. Quick, efficient and helpful assistance was received when I purchased online prepaid electricity. Posted by Rene from Bela Bela on 31st May 2013
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Prepaid24 News

Prepaid24 - Always available

Not only do we offer you the convenience of being able to transact through us - 24/7, but Prepaid24 now invites you to contact us on


Mobile Application
Download our new mobile app! Apple iPhone or iPad Android Phone or tablet
Some features:
∙ Transact Anywhere - 24/7
∙ Safe and Secure access to Emergency Tokens
∙ Facility to recharge Multiple Devices with a
  single payment
∙ Customised Alerts and Reminders
∙ Your Municipality's Online Status
∙ Purchase History
∙ Previous Tokens bought
  and more....

Please note: Navigate to Live Online Support on the website if you require any assistance.

Blackberry Users

As an alternative to downloading the App from the Google Play store - Visit www.theprepaid24app.com to access the mobile app. Then, to create the mobile app icon on your desktop, please select the BB menu key> Add to home screen > deselect "Mark as Favorite" > select "Add".

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3 Easy Steps - Slide-in
3 Easy Steps

Click here to register

Simply follow these 3 Easy Steps to Register and Buy Prepaid Electricity:
1 Register
Register by only providing your Prepaid Meter number , cell phone number and e-mail address. No names or personal details.
2 Make payment
Note our BANK DETAILS, create beneficiary in your own bank with correct reference: E and your cell number E.g. E0820011001 and make payment to Prepaid24's account for the amount you want to recharge.
Click here to see your bank's details
3 Recharge
Punch the token number that you will receive from us into your meter to recharge your electricity. Prepaid24 will attempt to send your tokens to your cell phone (number used in 2) within the shortest possible time. Most transactions take less than 15 minutes, but because Prepaid24 is reliant on other 3rd parties like municipalities and service providers, Prepaid24 cannot guarantee a set recharge time.) CITY OF CAPE TOWN users ONLY: Take note of the very important procedures to be followed to claim your electricity tokens.Click here to see details
Next time you want to recharge:
Simply follow steps 2 & 3!!!