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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Received prompt and effective service from a Prepaid24 employee when I needed it. Employee not only addressed my issue, but also provided further guidance on making my experience with Prepaid24 simpler in future. Posted via HelloPeter by T V from on 13th June 2019
Thank you Prepaid24 for your fast and friendly service. Posted via HelloPeter by lydia from on 13th June 2019
Wow fantastiese flinke diens Baie dankie Prepaid24!! Posted via HelloPeter by Yolande W from on 13th June 2019
Thanks to the consultant who assisted me- she helped me fast and efficiently, after I struggled since last night. You are an angel! Posted via HelloPeter by Hanlie C from on 12th June 2019
Moet vir Prepaid24 baie dankie se vir al hulle hulp vandag sodat ek krag kon koop. Hulle was baie professioneel, vriendelik en ek het selfs 'n oproep ontvang en hulle het seker gemaak alles was reg en was bereid om te help met enige vrae. Ek kon my probleme baie baie vining uitsorteer. Kan prepaid24 verseker aanbeveel. Posted via HelloPeter by Magdalena S from on 11th June 2019
Super service from one of Prepaid24's consultants. Got my tokens for my prepaid meter in a quick amount of time. We need such people in our lives. Posted via HelloPeter by Mpumelelo M from on 10th June 2019
I have just had a question on the new website of Prepaid24. The online consultant who assisted me was very kind and precise in the advice. I thank you Prepaid24 for your excellent service. Posted via HelloPeter by Karien H from on 10th June 2019
We recently had a new electricity meter installed by City of Cape Town and when I bought electricity, I bought it on the old meter number by mistake. I phoned City of Cape Town who was unhelpful - they first said there's nothing I can do and then said I have to go to their offices to sort it out and that it will cost me R500 to transfer the token to my new meter number! Luckily I use Prepaid24 for my electricity purchases! I went on their website and opened a live chat with one of their consultants. They were was extremely helpful and within 10 minutes I received the token for the new meter number. No fuss. Incredible service! Thank you! Posted via HelloPeter by Sarika J from on 8th June 2019
Thanks Prepaid24 - great service. Posted via HelloPeter by Zola M from on 8th June 2019
This is the first time I have had to contact Prepaid24. WOW how amazing it is to have assistance from a consultant at Prepaid24 . They helped me with my query efficiently and was super friendly and helpful. Made my life 1 milliion times easier. THANK YOU Prepaid24, keep up that amazing customer service. :-) Posted via HelloPeter by Edi F from on 7th June 2019
Thanks for assistance Prepaid24. Posted via HelloPeter by Madeleine P from on 7th June 2019
The consultant at Prepaid24 helped me so much with investigating and resolving my query. Thank you and keep up the great service. Posted via HelloPeter by Pheletso M from on 7th June 2019


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