Support Prepaid24


If you have any questions related to Prepaid Electricity, Airtime or Data or merely want to know more about Prepaid24, you are in the right space.

Are you experiencing challenges with your transaction? Our PP24Seven Client Support Consultants are available to assist you with any challenges you might experience - 24/7! Simply submit a Support Ticket or talk to us on Online Support.

Frequently Asked Questions
Frequently Asked Questions
Please check our Frequently Asked Questions for a list of the most commonly encountered issues.
Support Ticket
Online Support

Our online support centre operates: 24 Hours - 7 Days a week
System Outages and Issues
Reset Control Panel Password

Click Here to reset your
Client Control Password
Last Five Tokens

Click Here to view
your last 5 electricity tokens.

PP24Seven will endeavour to answer all enquiries efficiently and professionally.
Our service is available 24/7 and transactions will process 24 hours a day, 7 days a week.

Our Client Support Consultants are available to assist you with any challenges you might experience - 24/7