LiveZilla Live Chat Software

Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Assistance with Payment Satisfactory. I had challenges with entering my OneTime Password and ID during transactions and requested for Live Chat. A Prepaid24 consultant came to my rescue, keep up the good work. Posted via HelloPeter by Trenna from on 30th May 2017
Excellent Service.I've experienced excellent service from a Prepaid24 consultant this morning. He was very helpful, friendly and definitely walked the extra mile for me. Thanks, I appreciate it. Prepaid24 got a GREAT ATTITUDE. Posted via HelloPeter by Petro from on 30th May 2017
Excellent Service.Thank you once again, Prepaid24 for excellent over and above service tonight assisting me with prepaid electricity. Posted via HelloPeter by Shanay from on 30th May 2017
Greatest service always. Thanks to Prepaid24 for a lovely service today. Prepaid24 customer support staff is always the best. You guys rock. It makes me want to join working with you. Thanks a lot. Posted via HelloPeter by Ntombenhle from on 29th May 2017
The real definition of 5* customer service! I am shocked and moved that there is a company out there with such fantastic customer service, mind you I received this great service on a Sunday evening. Before registering with Prepaid24, I made contact through the live chat system to find out what my electricity provider is. I was helped by a consultant. 12 minutes after registering, while busy making payment to buy electricity I received a call from Prepaid24 asking me if they can help me with anything to get me going. I mean, wow. Simply speechless. 5 min's later I have now purchased and loaded my electricity. Keep up the great work guys, you have a new happy customer here. Posted via HelloPeter by Ditebogo from on 28th May 2017
I received a fast respond from Prepaid24 with a helpful explanation when I contacted them on their Live Chat. Posted via HelloPeter by Daisy from on 26th May 2017
Amazing Service from Prepaid24. Efficient and friendly service received in less than 2 minutes my query has been resolved. Amaze! Thank you :-) Posted via HelloPeter by Lee-Anne from on 26th May 2017
Great service from Prepaid24! The extra mile and more! Thanks!! Posted via HelloPeter by Peter-Don from on 26th May 2017
Thanks for implementing the Live Chat service Prepaid24. They resolved my issue via online chat. Posted via HelloPeter by Mecheal from on 25th May 2017
Top notch customer service I've ever received. Had a few minor problems with regards to purchasing & checking out due to my silliness. The Prepaid24 support team made everything possible at a late hour & made it an amazing experience to deal with. This is the first time I have experienced this kind of service from a customer support center Posted by Whitney from on 25th May 2017
WOW !!!! On a cold night, I decided I am done with queuing for prepaid electricity and decided to register on Prepaid24 for online electricity. While I was battling my phone rang and a consultant phoned and welcomed me as a new customer on Prepaid24. She went out of her way to assist me. I really appreciate the excellent service which I've received from Prepaid24. Posted via HelloPeter by Elma from on 24th May 2017
Great services. I was doing online payment from my app but did not put all details in as required. I sent Prepaid24 the email and went to their online chat and within minutes my query was resolved. Even the time it took to joined them, was fast and no hassles. The staff was very friendly and helpful. I would recommend it to everyone. Thanks, guys keep it up Posted by John from on 23rd May 2017


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