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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

The service received was fast and efficient. No hassle, no waiting too long. You made my day. Thank you for the 5 star service. Posted via HelloPeter by Elsabè R from on 17th May 2019
For the first time I went on Prepaid24 to buy electricity online. I went onto the live chat icon and started talking to one of the consultants. They were so helpful and after I asked them to give me a call my phone literally rang a few seconds later. They helped me very quickly and I made a payment and received my token within a few seconds. The consultant was helpful from the start and spoke to me with so much respect. They were with me every step of the way and explained to me until I understood everything 100%. Posted via HelloPeter by Roxanne P from on 17th May 2019
Thank you to the Prepaid24 consultant for assisting with my recharge query. Appreciated. Posted via HelloPeter by Stephanus from on 3rd May 2019
Received awesome online support. Posted via HelloPeter by Wanda from on 3rd May 2019
Prepaid24 is on the ball!!! There seemed to have been some glitch with my Emergency electricity tokens not appearing on the profile, but after contacting the online support services, I promptly received my transactions and i was supplied with the token numbers. I am a happy customer. Posted via HelloPeter by Laura from on 3rd May 2019
I needed to change my meter number and one of Prepaid24's consultants made it the most pleasant and painless exercise. I just told them what I needed and they did everything within minutes. Great Service, Thank you. Posted via HelloPeter by Berenice from on 3rd May 2019
One of Prepaid24's friendly consultants was very good at getting my problem resolved. Posted via HelloPeter by Bonita from on 3rd May 2019
Prepaid24 gave quick and accurate advise to resolve my problem! Posted via HelloPeter by Jaques from on 3rd May 2019
Prepaid24 answered the live chat request within seconds. The consultant was quick and sorted out my request in less than 5 minutes. Well done to Prepaid24, you guys rock. Posted via HelloPeter by Trevor from on 3rd May 2019
Thank you to Prepaid24 for excellent service in resolving a 4 month issue after a new meter was installed!!! Posted via HelloPeter by Erika from on 3rd May 2019
Off the charts service by this amazing company! Thank you for the prompt and efficient resolution of my query. Posted via HelloPeter by Hilton from on 3rd May 2019
Compliment to the Prepaid24 Live Support Consultant. My issue which I created by paying money to the wrong meter was resolved in only a view minutes. It was even done in my home language Afrikaans. Thank you and well done! Posted via HelloPeter by Attie Nel from on 26th April 2019


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