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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

I got efficient great support from the consultants at Prepaid24 after I used the wrong reference to purchase my vouchers. Thanks for the well rendered service. Posted via This Website by Ntes from Polokwane on 21st February 2016
Ek wil net baie dankie sê vir die hulp en bystand met die verandering van my meter nommer wat nie wou registreer na hoeveel probeerslae nie. Met een van die konsultante se hulp kon ons dit regkry. Baie dankie!! Posted via HelloPeter by Linda from Cape Town on 21st February 2016
I always get my problems solved quickly with the excellent service at Prepaid24. Thanks so much for the perfect service! Posted via HelloPeter by Milette from Johannesburg on 17th February 2016
Prepaid24 is one of the best service companies. There's always someone to assist you with any query. Their online support makes it a breeze to communicate. Well done to all the consultants. Posted via HelloPeter by Angelique from Johannesburg on 14th February 2016
I want to thank one of the consultants at Prepaid24 for his assistants to reset my voucher pin, the network did not allow me to change the pin and with his help we sorted it out within 5 minutes. Posted via HelloPeter by Hannes from Johannesburg on 11th February 2016
Sjoe! Elke keer beter. Dit het my ongeveer twee, drie minute geneem om die bewyse te ontvang. Baie dankie vir u uitmuntende diens. Hou so aan. Posted via This Website by Danie from Kuilsrivier on 9th February 2016
I would like to share the great service and support I received from Prepaid24 team. The system is very convenient to use. I had to resolve an issue late at night and over a weekend because of my own wrong doing, lucky for me, I tried the online support and on both occasions the service was immediately and friendly. The issue was resolved immediately, to my relief. Posted via HelloPeter by Dewald from Johannesburg on 9th February 2016
It gives me great pleasure working with Prepaid24 staff, they help you quickly and efficiently when you have a query. I will recommend them to anyone who has a prepaid meter. Posted via HelloPeter by Monique from White River on 5th February 2016
It's so fantastic to receive such great and efficient help. Posted via Live Support by Marie-Louise from Cape Town on 4th February 2016
Great initiative Prepaid24. Your example of excellent client services needs to be emulated across our country. Keep up the good work! Posted via Live Support by Nick from Standerton on 4th February 2016
The consultant at Prepaid24 assisted me patiently and helped me through the payment process and was very efficient. Will certainly use their services again. Posted via HelloPeter by Andre from Pretoria on 3rd February 2016
Although my own mistake, I landed up not being able to load power, wrong numbers etc. One of the consultants at Prepaid24 was friendly and very efficient in sorting this out for me. Posted via HelloPeter by TJ from Johannesburg on 2nd February 2016


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