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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Excellent service from them today and no hassle at all. Highly recommend Prepaid24!!! Posted via HelloPeter by Rosdeen S from on 16th January 2020
I have received top level service from Prepaid24. Ethekwini Municipality installed a prepaid meter at my residence on the 14th of Jan 2019 but omitted to tell us that we needed to buy our first token at the Sizakala Centre. We have been without electricity for approx. 6 hours and it was to late to buy a token from the Sizakala Centre. When I arrived home from work, I logged onto my computer and registered a profile with Prepaid24 and within few minutes, a consultan had called me from Prepaid24. Within half an hour after engaging with him, my problem was resolved and my electricity was restored. Top service received and I will recommend Prepaid24 and their Consultants anytime. Posted via HelloPeter by Michael S from on 15th January 2020
Thanks for the great friendly service from the Consultant, phoning to help me and waiting for the SMS as our email provider had a problem! Keep up the good work! Posted via HelloPeter by Thora M from on 13th January 2020
5 star rating for the Prepaid24 Online Consultant. Thank you! Posted via HelloPeter by HETTIE V from on 8th January 2020
To the Prepaid24 Team, thank you for the friendly and professional service you guys gave.Excellent, helpful service & highly appreciated! Posted via HelloPeter by Chantell N from on 8th January 2020
Appreciated the call back which solved my query 100%. Prepaid24 is great! Posted via HelloPeter by Cathi G from on 8th January 2020
The Consultant was very helpful and patient with me. Thank you very much!!! Posted via HelloPeter by chantel W from on 7th January 2020
Thank you Prepaid24 for your prompt and efficient help. You sorted my problem out within minutes of me asking. A pleasure to deal with staff like this. Posted via HelloPeter by Andrew V from on 7th January 2020
The Prepaid24 Online Advisor was super helpful, super efficient and my impression with Prepaid24 is really good. They respond very quickly to enquiries. I am in business myself and always try to respond to my clients in no less than hour and it is great to find other likeminded companies. Posted via HelloPeter by Ilse M from on 6th January 2020
I would just like to thank Prepaid24 staff for their excellent & prompt service. I think you should go and help Eskom recover so that he lights can stay on ... Posted via HelloPeter by Francois H from on 6th January 2020
Great experience with Prepaid24. They were so helpful and a went the extra mile. Posted via HelloPeter by Megan F from on 6th January 2020
I made a mistake last night trying to pay DSTV and to not purchase prepaid electricity. A Consultant helped me and was super quick to fix it. Really appreciate the excellent fast service. Posted via HelloPeter by Cathy D from on 5th January 2020


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