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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

I would like to compliment Prepaid24 and your team on this chat. It is so efficient and you are all very helpful...your site is user friendly and the staff are absolutly wonderful.... Posted via HelloPeter by Vanessa Glutz from on 3rd March 2017
BEST Experience EVER Good day, I would like to take this opportunity to thank the consultant from Prepaid24 for the outstanding experience I just received. She was informative and just brillant. There was no question she could not answer and just made life so much easier... you could hear the smile and helpfulness in her voice....what an Unforgettable  call Posted via HelloPeter by Aaqidha from on 2nd March 2017
We had a problem registering and getting the prepaid fixed, the Prepaid24 consultant who assisted us online was very good.  She is very professional and friendly.  She did a outstanding job :) Posted via HelloPeter by Hermanus J Steyn from on 2nd March 2017
Effective, Friendly and great service. The Prepaid24 support consultant was EXCELLENT!   Thank you so much for your great service and support, this is really hard to find. Posted via HelloPeter by Lynne Louw from on 1st March 2017
The consultant from Prepaid24 was very quick in resolving my electricity prepaid issue which occurred on the 23rd of Feb 2017 when I didn't receive my electricity tokens. Thanks Prepaid24 Posted via HelloPeter by Braam de Villiers from on 1st March 2017
We had no electricity and contacted Prepaid24 via the live chat on their website. The 2 call centre agents were very helpful and friendly and sorted everything out in sufficient time. :)  Posted via HelloPeter by Jenna Schonfeld from on 1st March 2017
Loss of connection to the George Municipality electricity payment system. The online support consultant at Prepaid24  tried everything and then came to resolve the issue, George Municipality response - go to the garage, a 10km walk at 22:15! Posted via This Website by Keith Hodgson from on 1st March 2017
When I mistakenly entered the wrong reference number when purchasing electricity online a Prepaid24 consultant very kindly and very fast fixed my mistake in a kind and friendly manner.  Very willing to help. Posted via This Website by Miemie Smit from on 27th February 2017
Purchased electricity with wrong reference number, a consultant from Prepaid24 came to the rescue and sent through my token. All in a split second, 10 out of 10 Posted via HelloPeter by Matibidi Mamabolo Jnr from on 27th February 2017
To the Prepaid24 consultant, for HER EXCELLENT service FRIENDLINESS & for speaking AFRIKAANS! Jys verby wonderlik! DANKIE!! JY MAG MAAR! Baie DANKIE! SA HET MEER MENSE SOOS JY NODIG!! Liefde Posted via HelloPeter by Alicia Conradie from on 22nd February 2017
The Prepaid24 online chat works brilliantly. I had a couple of interactions both of which were quick, friendly and efficient. They helped track down a problem I had with City Power (they registered the wrong prepaid meter on my account), and then the Prepaid24 team helped reprocess the payment quickly without me needing to do anything.... Posted via HelloPeter by Giulio Magni from on 22nd February 2017
Outstanding client service from Prepaid24!  The consultant resolved my query within minutes! Posted via HelloPeter by Elmien Kruger from on 20th February 2017

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