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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

"Fast and friendly service from Prepaid24. Setup my account and had my electricity loaded in no time at all. Happy shopping experience" Posted via HelloPeter by Elton from on 3rd August 2017
"Fantastic Service from Prepaid24. I purchased pre-paid electricity from Prepaid24 this morning. However, the voucher didn't arrive and I entered into a live chat with a Prepaid24 consultant. He quickly resolved the query and while we were chatting he gave me advice on how to make life easier by loading a debit order option and also placing a short cut for Prepaid24 on my cell. Keep up the great work Prepaid24." Posted via HelloPeter by Ilona from on 2nd August 2017
"GREAT & EFFICIENT SERVICE FROM PREPAID 24 Had a problem with my internet payments which did not reflect as paid on Prepaid24 records. I was not sure where the problem was as the money was deducted from my account. This usually never happened but today out of the 6 tokens I purchased I only received four. The online consultant of Prepaid24 was very helpful & tried his best to assist me in retrieving the outstanding vouchers. Must say he remained professional throughout although I was at my wit's end. " Posted via HelloPeter by Patrick from on 2nd August 2017
"1st time user! Prepaid 24 advertised that they will start to deliver prepaid electricity service to Tlokwe residents on the 1st of August. I have tried using them today and what a pleasure. Will use them from now on every month. I was helped by the Prepaid24 support team via Live Online Chat. Great service from Prepaid24." Posted via HelloPeter by Alta from on 1st August 2017
"Uitstekende diens. Die aanlyndiens wat ek van Prepaid24 ontvang het is uit die boonste rakke. Hulle het my met effektiwiteit uit ’n uiters benarde situasie gered." Posted via HelloPeter by Gideon from on 1st August 2017
Excellent service from Prepaid24 once again. The response was prompt & efficient! Thanks, Prepaid24...much appreciated! Posted via HelloPeter by Simone from on 31st July 2017
Excellent service from Prepaid24. Will recommend them to anyone. I was helped by a consultant. Quick response... Friendly. Thanx Posted via HelloPeter by Mari from on 31st July 2017
"Great experience Excellent customer service!" Posted via HelloPeter by Henk from on 31st July 2017
Simply AMAZING!!!!!! Whilst still getting around the site, got a call from this super helpful Prepaid24 consultant who guided me through. She was truly a breath of fresh air and to get service of this nature in SA. Well done Prepaid 24. I'm hooked! Posted via HelloPeter by Frank from on 31st July 2017
The Prepaid24 consultant was very helpful and patient with me. Assisting me with my query on electricity purchase. Thank you. Posted via HelloPeter by Carina from on 28th July 2017
Great customer service with more than the extra mile.... I had internet (network) problems over the past weekend and the Prepaid 24 team did their very best to assist and this was in the early morning hours on a weekend. Their service is solid and reliable for sure! I recommend all prepaid users to register with Prepaid24. Posted via HelloPeter by Steve from on 28th July 2017
Good service. Prepaid24 are there for you 24 hours and they will help you no matter what. Posted via HelloPeter by Simphiwe from on 27th July 2017


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