LiveZilla Live Chat Software

Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Thank you for you for excellent service. Prepaid24 is the best!!! Posted via HelloPeter by Hettie B from on 25th December 2019
The Prepaid24 Advisor provided incredible and efficient service. She helped resolve my issue within 10 minutes and went above and beyond. Brilliant and amazing service from her, especially on a Friday afternoon at this time of the year. WELL DONE. Posted via HelloPeter by Clinton P from on 20th December 2019
The Consultant was extremely helpful and resolved my query. Posted via HelloPeter by Carolien H from on 19th December 2019
The Online Consultant from Mosselbay helped me in the most efficient friendly patient effective way ! Posted via HelloPeter by Elna D from on 19th December 2019
The Prepaid24 advisor was able to help me with my query within an hour! Very pleased and pleasantly surprised with the excellent service! Posted via HelloPeter by adri C from on 18th December 2019
To the Online Consultant. Thank you for attending to both my queries effortlessly and with such professional manner. It was painless and really felt world class in your service. Posted via HelloPeter by Shawn G from on 11th December 2019
Fantastiese vinnige en vriendelike diens ervaring. Dit is awesome om mense te sien wat hulle kliƫnte eerste plaas! Baie dankie Prepaid24. Posted via HelloPeter by Wimpie B from on 10th December 2019
I made a mistake on my first attempt at buying prepaid electricity through their website. I clicked on the Live Chat bubble for assistance(take note this was at 22:35 at night) and a advisor connected with me on the page to chat and help with my concerns. She explained everything very well and promptly. I really felt she knew what she was doing and my issue was sorted out very quickly. Unfortunately where I stay I am unable to use the product I tried to but but their amazing and unbelievably good service really gave me peace throughout the whole process. Very dependable consultants. Thank you for your exemplary service levels. Your company gains much from you. Posted via HelloPeter by Jason B from on 10th December 2019
Thank you to all the Online consultants at Prepaid24.Thank you for your assistance, the call the emails and most of all keeping track on my purchases. You made sure that I get the service or my money back. I was a bit skeptical about it but you proved to be legit. Thank you. A blessed festive to you all. Posted via HelloPeter by Judith N from on 9th December 2019
My wife made a huge mistake by purchasing the wrong amount...a big amount. She contact Prepaid24 on their Life Chat and the consultant assisted her within 5 min. She had her amount electricity deducted from the amount paid and promise of the rest being refunded. Wow, thank you Prepaid24! Posted via HelloPeter by Philip U from on 7th December 2019
I contacted Prepaid24 on their Livechat. Within minutes a Agent responded with all the information I required! What excellent service. I'm greatly impressed! Posted via HelloPeter by Judy D from on 2nd December 2019
An online consultant bailed me out of my frustration when I purchased airtime today which was not coming through. He was so quick in resolving the matter and I was able to send the sms I needed to. He was competent and proved to know his job. Well done to this consultant and continue to do your job in a professional manner. Posted via HelloPeter by Nsikelelo K from on 2nd December 2019


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