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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Thank you so much for the quick and professional help I got from the Prepaid24 Live Support Consultant. Keep up the great work, very kind and patient. Thank you!! Posted via HelloPeter by Senzesihle Shabangu from on 16th January 2019
Dealing with The Prepaid24 Live Support Consultant was a wonderful experience. She was very pleasant, professional & helpful. Best Service Ever! Posted via HelloPeter by Juan Erasmus from on 9th January 2019
Fantastic service from the Prepaid24 call centre via their online chat help desk. A very helpful person assisted me - what a positive and reassuring experience. Efficient, friendly, quick to respond. Awesome! Posted via HelloPeter by Harley Conlon from on 9th January 2019
I was assisted by the Prepaid24 Live Support Consultant and the service I received was world class. Thank You Prepaid24 Posted via HelloPeter by Margaret Tshabalala from on 31st December 2018
Thank you Prepaid24. I'm currently in JHB and I've been trying to purchase electricity via the bank for my family in Durban and for some reason it was not recognising the meter number. I had to go online and search for alternative way and I saw your website. At first I thought it was a scam and I decided to purchase R50 prepaid electricity just to check it, within few seconds one of your consultants called me offering to assist with my online transaction. She was very professional and her service was 100%. After making the payment I received the token via email within 10 minute. Thank you. You've made my life easier. Posted via HelloPeter by Thempeli Mzolo from on 31st December 2018
Great and swift help from the Prepaid24 Live Support Consultant. Very happy to know that their after sales service is so efficient. Thank you. Posted via HelloPeter by Esther Jacobs from on 31st December 2018
I was very impressed with the prompt and efficient service I received from the Prepaid24 Live Support Consultant, she resolved my problem in record time, she is a good advert for Prepaid24. Thank you! Posted via HelloPeter by Gerry Bodin from on 31st December 2018
The Prepaid24 Live Support Consultant excelled in assisting me to reset my profile details on my Prepaid24 account. The support agent was truly a credit to her profession & company. Posted via HelloPeter by Theo Pauw from on 31st December 2018
I want to thank the Prepaid Live Support Consultant for her outstanding customer service on sorting out the problem I had. For 2 weeks I could not resolve this problem and she was really helpful. Thank you Posted via HelloPeter by Saritha from on 14th December 2018
Prepaid24's Live Support - Received excellent prompt response from the Consultant. Service was professional & communication great. Posted via HelloPeter by Roelof Snr from on 3rd December 2018
The Prepaid24 Live Support consultant was great at sorting out an issue through the live chat functionality. She also gave excellent advice on how to use Prepaid24 more efficiently in future. Posted via HelloPeter by Werner Baehnisch from on 27th November 2018
I used the live chat to query something with Prepaid24, The Consultant very helpful and sorted my problem out within about 10 minutes so really grateful to him for his help. Thanks Prepaid24, much appreciated. Posted via HelloPeter by Heather from on 27th November 2018


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