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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Thank you so much to each and every person that has assisted me the past few days with all my queries and struggles. Without all of you helping i would never have managed to get all these minor little problems sorted. Thanks a gain your service is of top quality keep it up Prepaid24! Posted via HelloPeter by juanita van straaten from on 20th February 2017
Still impressing me, showing all other service providers how its done. Thank you, keep up the good work Prepaid24! Posted via HelloPeter by Nicole Van Der Merwe from on 12th February 2017
Quick, effortless resolution to my problem. Thank you, Prepaid24 Posted via HelloPeter by Tracy Hill from on 12th February 2017
Your consultant has been fantastic help today – thank you! Posted via Email Support by Sherrilyn from on 8th February 2017
I had a problem where I received a code for my electricity but it was the wrong code for the wrong amount and that was because it wasn't processed correctly I think. On a monthly basis on a certain date we do a purchase on Prepaid24 and then I get a message with a link to go into to see what is my outstanding water bill and then we settle that as well through Prepaid24....but this time something went wrong and I received the wrong code like I said and I started talking a Prepaid24 consultants and explained to him what happened and that I needed help. He helped me to sort this out and gave full explanation of what happened and what he did. He sorted out the problem and my water bill is also sorted. Thank you so much for your help!! Posted via HelloPeter by Cynthia Potgieter from on 8th February 2017
Ongelooflike vriendelike en geduldige telefoniese hulp ontvang van Prepaid24!  Ek was binne minute gehelp. Mens is nie meer gewoond aan sulke diens nie! Posted via HelloPeter by Marna Jones from on 7th February 2017
I paid for prepaid electricity online on the 5th of Feb 2017 and there was a problem with the transaction, today the 6th a Prepaid24 consultant assisted me within minutes to resolve the issue. Job well done. Posted via HelloPeter by Koos van Niekerk from on 6th February 2017
Excellent Service! It is clear to me that Prepaid24 focuses on customer service and is always available to help! Posted via HelloPeter by Charine Meiring from on 6th February 2017
First time buying electricity via Prepaid24 website, had some trouble with completing the order. The assistance of the online support (being a very kind and patient consultant) was prompt, professional and efficient! Well done! I am impressed! Posted via HelloPeter by Christelle Filmalter from on 6th February 2017
Prepaid24 consultant was very helpful, prompt & efficient Posted via HelloPeter by Henning Lubbe from on 6th February 2017
My cell number changed, and as any prepaid vendor would know, when you purchase prepaid electricity the tokens to top up your electricity is sent to your cell phone, however, I logged onto Prepaid24 live chat and was sent the tokens within no time at all!!   Posted via HelloPeter by Maggie Pretorius from on 6th February 2017
Prepaid24 helped me immediately…no fuss! Thank you! Posted via Live Support by Carmen Cloete from George on 5th February 2017


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