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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

I have received excellent service from Prepaid 24. They have contacted Eskom while I could not get through and the made sure I have electricity in my house, thank you Prepaid 24 keep up the work. I am a happy customer. Posted via HelloPeter by Ibusiso M from on 2nd September 2020
Thanks a lot for assisting me. I bombarded you with 26-meter numbers but you continued to smile and provide great service throughout. Once again prepaid 24 has not let me down! Highly recommend this business to anyone who has electricity issues. They always have your back . Posted via HelloPeter by Ruben S from on 1st September 2020
Service excellence!! WOW, I am so impressed. Not only today but with their total service. Other companies can learn from them what the word SERVICE means. Any problem is resolved with the speed of light. (Mainly the fault was on my side!) Thank you to the Advisor for excellent service this morning again. I am sure PREPAID 24 have the highest score on HelloPeter. (Highest in the world perhaps??) Posted via HelloPeter by Marcel from on 17th August 2020
Friendly efficient Online Assistants who sort out anything.. Five stars for them. Posted via HelloPeter by Gareth R from on 17th August 2020
Friendly efficient Online Assistants who sort out anything.. Five stars for them! Posted via HelloPeter by Gareth R from on 17th August 2020
I had such a great experience with Prepaid24 and they staff tonight. It was such a pleasure and they sorted out my problem immediately and very efficiently. Even though I got my reference wrong on my payment. Thank you for the good service. Posted via HelloPeter by Tanya Z from on 17th August 2020
I had a huge problem on a Sunday night. Could not buy electricity anywhere. I Logged onto their website and registered.Their consultant phone and gave me such fantastic service. Well done to him. Posted via HelloPeter by Mike M from on 16th August 2020
THANK YOU for the Consultant for the fast and accurate response. You were a great help and provided friendly services. Again Prepaid 24 has proven why they are at the top of my most recommended businesses. Thanks for everything! Posted via HelloPeter by Ruben S from on 9th August 2020
I would like to thank the Online Advisor for the helping with getting my tokens. Especially since I had no electricity . I appreciate it very much. Posted via HelloPeter by Sonya B from on 7th August 2020
Great service from the Prepaid24 Advisor. You are a STAR! Posted via HelloPeter by Dion from on 7th August 2020
As always, their Consultant provided supremely efficient and professional service after a change in our Pre-paid meter registration! Thank you Prepaid24. Posted via HelloPeter by Ryk C from on 6th August 2020
I had an issue at 22:30 at night requesting a receipt which is normally emailed but this time I did not receive it. I sent an email expecting a response in the next morning but received a response within 5 minutes. The Consultant could not send me a receipt in the format I normally get but she sent me all the necessary information anyway. Posted via HelloPeter by Faaiz from on 6th August 2020

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