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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

I bought my electricity online, but did not receive my token. I went onto Prepaid24’s Live Chat and the consultant was quick and sufficient in his response and I received my token number. Excellent service!!!! Posted via HelloPeter by Susan from on 30th April 2017
Excellent Service - Prepaid24 has only given me great service. I highly recommend using them! Well done and good job Prepaid24 Posted via HelloPeter by Westley from on 29th April 2017
I did not receive my tokens via SMS. I went online to the Live Chat and spoke to a consultant who very promptly was able to trace my payment and send me my tokens. Quick and easy solution. Posted via HelloPeter by Sarah from on 29th April 2017
Excellent customer service from Prepaid24. I had a problem while buying electricity, airtime and data from Prepaid24. Their consultants were patient, professional and helpful. Posted via HelloPeter by PJJ from on 27th April 2017
"Receive Excellent Customer Service from Prepaid24. I went onto the Prepaid24 LiveChat and within minutes a Prepaid24 consultant solved my problem. They were excellent at providing me with information I had not known. The consultant was most friendly, patient & understood that I needed help. Thank you for not being or getting cranky, irritated or being ""full of it"" which one gets with so many other customer service people even when one speaks to them kindly. " Posted via HelloPeter by Avril from on 26th April 2017
Received excellent professional and hassle free service from Prepaid24. I was assisted quickly and my enquiry resolved within minutes. Well done Prepaid24..keep it up. Posted via HelloPeter by Morné from on 25th April 2017
I buy my prepaid electricity through Prepaid24 and occasionally made mistakes in entering data. Their Live online Chat support is extremely helpful. I can highly recommend Prepaid24 for convenience. Posted via HelloPeter by Diane from on 25th April 2017
5 STARS to Prepaid24 consultants. There was a delay when I bought a prepaid electricity token and went to Prepaid24 Live Chat online. The Prepaid24 consultant was polite and on top of things right away and resolved the matter within minutes. Thank you Prepaid 24 for such great service!! Posted via HelloPeter by Makhosazana from on 24th April 2017
Thank you Prepaid24. The service was excellent as usual. Posted via HelloPeter by Attie from on 23rd April 2017
Uistekende diens ontvang van Prepaid24 Posted via HelloPeter by Gert from on 22nd April 2017
Prepaid24 is a very helpful company Posted via HelloPeter by Melody from on 22nd April 2017
Thank you Prepaid24 for assisting us via the Live Chat with our prepaid electricity payment issue. We received great service from Prepaid24! Posted via HelloPeter by Jaap from on 21st April 2017

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