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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

I give Prepaid24 online support team a rating of 6 stars! Posted via Email Support by Shiny from Mpumalanga. on 15th July 2016
Prepaid 24 consultants are quick and efficient. I always receive good service.Keep up the good work! Posted via HelloPeter by Michelle Sander from on 15th July 2016
WONDERFULL, EXCELLENT, TIME SAVING, LIFESAVER SERVICE Posted via Live Support by Linda Nel from on 15th July 2016
I recently purchased electricity online. After almost an hour I still had not received my sms with token number. I went to Prepaid24'sonline chat. A consultant responded within seconds. In less than a minute I had my token number. Thank you for your support and efficiency. Was a pleasure to deal with you. Thanks again Posted via HelloPeter by Cheran Van Wyk from Eskom on 12th July 2016
I recently purchased electricity online. After almost an hour I still had not received my sms with token number. I went to Prepaid24's onlinechat. A consultant responded within seconds. In less than a minute I had my token number. Thank you for your support and efficiency. Was a pleasure to deal with you. Posted via HelloPeter by Cheran Van Wyk from Johannesburg on 12th July 2016
Prepaid24 is the best service. I have ever used. Everyone can make use of this good service. I contacted them with only 0.9 units left on the electrcitiy meter and was assisted within minutes. Keep up the good work. I can not wait to pay my DSTV online through you as well. Posted via HelloPeter by Barend Strydom from on 7th July 2016
I would like to thank your online support for the speedy and professional manner in which my query was resolved, not only was the consultant attentive but he went above and beyond to assist me! I am a satisfied customer! Posted via HelloPeter by Melissa Abrahams from on 7th July 2016
It is truly refreshing to receive such a high level of positive service when customer service is usually a headache. Keep this up, Prepaid24.  My online assistant was my hero.  Thank for your patient and to-the-point advice! Posted via HelloPeter by Janine Van der Westhuizen from Secunda on 5th July 2016
I am a pensioner who has being paying off my water account, when I tried to buy electricity I was told that my meter was blocked. I contacted Prepaid24 online support and spoke to a consultant who made enquiries on my behalf. She went out of her way to ensure that this matter could be sorted out, providing me with contact details and what to do. Compliments to her for trying her best under trying circumstances. Thank you! Posted via HelloPeter by Julie Jansen Van Rensburg from Alberton on 2nd July 2016
I have never had any problems with Prepaid24. I have been using them for a long time. I also use them for my business and always receive my tokens promptly! Posted via Email Support by Dalter from Polokwane on 1st July 2016
Thanks Prepaid24 for your prompt attention as always Posted via Facebook by Rita Smuts from on 1st July 2016
I have always received such superb service from Prepaid24 Today, in particular, went onto their chat site as I had a problem with my electricity payment. Immediate reply. When couldn't be sorted out, they phoned before I could respond.Thanks so much to the consultant for being so proactive as well. Posted via HelloPeter by Sue from Cape Town on 30th June 2016

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