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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

I want to commend Prepaid24 and their service delivery. My banking transaction for prepaid electricity was delayed due to unknown reasons, presumably security measures, but the live chat assisstant made sure that my transaction was logged and I received my paid token after I could email a proof of purchase. The service was fast and effective. Prepaid24 made sure my token was safely emailed to me. Thank you. Posted via HelloPeter by Cashandra from on 5th January 2018
Kliënte Diens! Ek het 'n probleem met my herlaai bewys gehad en op die aanlyn ondersteuning platform gegaan waar 'n baie vriendelike en behulpsame konsultant my gehelp het. Ek het nie al die stappe gedoen nie en hy was geduldig en het my stap vir stap gehelp. Hy het ook instruksies vir my gestuur om Prepaid24 op my Android toestel te laai. Baie dankie vir julle geduld en vriendlikheid Prepaid24! Posted via HelloPeter by Ella Bester from on 4th January 2018
Excellent Service! I received excellent service from Prepaid24 during my online enquiry! Posted via HelloPeter by Heinrich Becker from on 4th January 2018
I Received excellent online support from the Prepaid24 Support Consultant who assisted in resolving issues brought about by the meter provider not bothering to tell us that they had changed our meter numbers. Of course our building management and the meter providers are all still on holiday, but thanks to Prepaid24; I've been able to buy electricity and keep the lights on! Posted via HelloPeter by Alastair from on 3rd January 2018
The Prepaid24 Support Consultant attended to my live chat query immediately and with great efficiency! Thanks Prepaid24 Posted via HelloPeter by Yulene Weitz from on 27th December 2017
Amazing! Prepaid24 do everything in their power to help you. I talked to a very friendly Consultant in the call centre at a very difficult time. I was very anxious and they helped me every step of the way. With patience I was guided to a solution. I recommend them for everyone. Posted via HelloPeter by Ronelle De Beer from on 27th December 2017
Best Service! Thank you Prepaid24 for helping me with my query. Amazing service. Posted via HelloPeter by Catherine du Plessis from on 27th December 2017
I Received efficient and brilliant service from the Prepaid24 Consultant on their Live Chat platform. Friendly, quick and assisted me with professionalism to my query.He is an asset to Prepaid24. Many thanks. Posted via HelloPeter by Carmen Gerhardt from on 22nd December 2017
I have to compliment Prepaid24 for an excellent service offered. I recently had a technical query and the Prepaid24 Consultant responded immediately. He was professional, very knowledgeable and worked through a variety of possible solutions until we got it sorted. It was not their site that was down or had a technical issue, but issues on my laptop. I will continue to use and recommend this site. Posted via HelloPeter by Mika Uys from on 22nd December 2017
I got a call from a Prepaid24 Consultant this morning. He was very nice, courteous, respectful and very professional. He sorted out all my issues and even introduced me to other very useful services I didn't know about. Thank you Prepaid 24. Posted via HelloPeter by Rakiya Saidu from on 22nd December 2017
Fantastic service from the online help at Prepaid24 regarding my Electricity voucher. The Prepaid24 Consultant attended to my query immediately and my Token was delivered within minutes. Posted via HelloPeter by Barbara Matthews from on 18th December 2017
Wow, The Prepaid24 Consultant actually motivated me to make use of their Online Electricity Purchase services in future because of his kindness;his willingness to assist and patience in giving me the correct advice and information. Call centres really need this type of personality because the CALL CENTRE CONSULTANTS IS THE FACE OF THE COMPANY!! Well done Prepaid24 .... head hunters will soon smell you out and want to grab you for their own clients!!! I hope your company really appreciates someone like you. Thank you very much for your kind assistance. Prepaid 24 will soon get my business for sure! Posted via HelloPeter by Paul Albrecht from on 18th December 2017


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