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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

I have always received such superb service from Prepaid24. Today, in particular, went onto their chat site as I had a problem with my electricity payment. Immediate reply. When couldn't be sorted out, they phoned before I could respond. Thanks so much to the consultant for being so proactive as well. Posted via HelloPeter by Sue from on 30th June 2016
Thanks for the quick assistance! Posted via Facebook by Anlin du Bois  from Cape Town on 30th June 2016
Thanks for the great service! Posted via Facebook by Anel Fourie  from on 30th June 2016
Ek wil net graag BAIE DANKIE sê vir die hulp wat ek ontvang het van Prepaid24. Hy het puik gedoen en my gehelp om my probleem wat ek ek gehad het op te los. Ek waardeer dit opreg. Posted via This Website by B Anderson from Witbank on 28th June 2016
Baie dankie vir u uitstekende diens. Ek het sedert ek van u diens begin gebruik maak het, nog nie een klagte of probleem gehad nie. Die voordeel en gerief om nie 254km te ry om krag te gaan koop nie is absoluut wojnderlik. U diens is onmisbaar Posted by DR D J Botha from George on 27th June 2016
Baie dankie vir 'n puik diens! Posted via This Website by A Le Grange from Meyerton on 8th June 2016
I'm pleased to give a 5 STAR review for Prepaid24. The live chat option is amazing. I talked to one of the consultants and my problem was sorted out within seconds. Thank you Prepaid24!! Posted via HelloPeter by Erika from Johannesburg on 5th June 2016
I accidentally deleted the SMS with our R300 worth of electricity tokens and was worried that it would be my loss, but I sent a help request to Prepaid24 support team via their website and had my tokens resent to me within 2 minutes. Really impressed. Posted via HelloPeter by Tenille from Johannesburg on 29th May 2016
Prepaid24 was of great assistance to help me correct a mistake I made on EFT. Problem resolved via their ONLINE support - very impressed. Posted via HelloPeter by Erwin from Johannesburg on 28th May 2016
It's always a pleasure dealing with the Prepaid24 support team. They are always on point, professional and super efficient. Keep this up, and I will continue making use of the services Prepaid24 provides. Posted via HelloPeter by Stacey-Lee from Johannesburg on 26th May 2016
I received two electricity tokens with the same code. I contacted Prepaid24 via their online chat and within seconds, the problems was rectified and I received the code for the second token. Very fast assistance. Posted via HelloPeter by Francois from Johannesburg on 25th May 2016
Really impressed with the service from Prepaid24, bought electricity and received it 5 minutes later. Well done. I hope the service excellence remains. Posted via HelloPeter by Shaido from Johannesburg on 23rd May 2016


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