LiveZilla Live Chat Software

Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

I was at first nervous to use Prepaid24 as I usually buy my prepaid electricity using SnapScan. The SS App was not working so I used PP24. Their free chat service is fast and advisor, who assisted me, was very professional and helpful. I then received a follow up call and a shortcut link for quick access. Very impressed! Posted via HelloPeter by Helen W from on 3rd November 2019
I Had a problem with the wrong reference number. The consultant assisted me quickly and was very helpful. Amazing experience. Posted via HelloPeter by Melissa A from on 3rd November 2019
Very quick to setup. Happy customer!!!! Posted via HelloPeter by Arrie M from on 2nd November 2019
Thank you to the Prepaid24 adviser, you were awesome! I Made a mistake with my payment reference and you sorted this out in a jiffy. Posted via HelloPeter by Sanet S from on 1st November 2019
Prepaid24 = CUSTOMER CENTRICITY! The online assistant who helped me today, resolved my online prepaid electricity purchase promptly. I was stressed out as I was under the impression I made a purchase for the incorrect meter. He very quickly responded to me and gave me the correct information. He was friendly, knew exactly what the problem was and resolved it within minutes. He was patient and professional. Prepaid24 have an online chat service which is very convenient and effective - keep up the good work team! TELL YOUR FRIENDS to use their service, you wont regret it! Posted via HelloPeter by Ursula S from on 28th October 2019
I had an issue with an email address change and could not login to my account. The online consultant was amazing, efficient and quickly sorted my problem out in less than five minutes. Thank you to the consultant. Posted via HelloPeter by Lorraine B from on 27th October 2019
I had the privilege of dealing with a Prepaid24 online agent. Again the service I received was exceptional. I wish more companies had the level of service delivery that Prepaid24 has. Thank you Prepaid24! Posted via HelloPeter by Debbie D from on 25th October 2019
Thank you Prepaid24 for your prompt assistance! Posted via HelloPeter by Lizelle P from on 25th October 2019
The consultant gave excellent service and even went the extra mile to make sure that everything on my profile is correct! It is a joy doing business with them. Posted via HelloPeter by Juantelle H from on 24th October 2019
Prepaid24 responded quick to our inquiries, at 22:00 in the evening. Thank you to the agent for the great 5 star service I had received. Posted via HelloPeter by Barend V from on 21st October 2019
The online consultant responded quick and friendly. Prepaid24 has great personnel and service. Posted via HelloPeter by Ingrid L from on 16th October 2019
I always receive the best service. Thank you Prepaid24 for the excellent service today. Posted via HelloPeter by Funeka M from on 14th October 2019


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