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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

"Outstanding service. On the 20th of July 2017 at 07h06 I started a live chat with a consultant regarding a change that had to be made on my profile with Prepaid24. By 07h29 my request was successfully completed, and I could carry on as normal. Throughout the chat, she was extremely helpful and friendly." Posted via HelloPeter by Karl from on 20th July 2017
"Excellent Service Prepaid24. I had a problem and a Prepaid24 consultant contacted me. She solved the problem and phoned me till everything was sorted out. Thank you very much for your service. In today's life, you don't get service like that. I really appreciate your help. Keep going, you can change lives. God Bless you! Amanda" Posted via HelloPeter by Amanda from on 20th July 2017
"Awesome Awesome Service. I have been looking for a while now to find an online payment method for our prepaid electricity. Usually, we have to go to the garage which is not always the most convenient and my bank does not do it either. After searching I found Prepaid24. Not sure of how to go about things, I clicked on the live support. Boom. There was a consultant - the prepaid angel :). She asked for my meter number, found it, then she gave me step by step instructions on what to do. I paid via my banking app and in no time my Token was sent to me. Awesome service and Awesome staff. Thanks, Prepaid24!!!" Posted via HelloPeter by Thomas from on 20th July 2017
Wil net Prepaid24 bedank vir jul hulp en geduld. Ek het uitstekende diens van jul ontvang. Ek waardeer jul hulp. Posted via HelloPeter by Madelein from on 20th July 2017
Excellent Service!! Thanks, Prepaid24 for your great and excellent support. Posted via HelloPeter by Walter from on 19th July 2017
"Prepaid 24 was my laat aand behulpsaam om my betaling op te laai en te sorg dat ek die herlaaibewys kan ontvang om my meter te laai. Die konsultant was baie geduldig en behulpsaam en het my stap vir stap verduidelik hoe om te werk te gaan. Hy het my ook gehelp om my epos addres op die sisteem te verander. Dankie Prepaid24. SA kan doen met meer mense van Prepaid24 se kaliber!!" Posted via HelloPeter by Hannelie from on 17th July 2017
"Fast, Friendly & Great service. Always happy with their service ☺ " Posted via HelloPeter by Welma from on 17th July 2017
Professional service. I would like to commend the positive customer experience I receive from Prepaid24. They are very helpful and prompt. Thank you, to the consultant who helped me to access and manage my online account better. Posted via HelloPeter by Mandisa from on 17th July 2017
Prepaid24 is great! A Prepaid24 consultant attended to my mistake in just a jiffy. Thanks for the speedy and loyal service. Posted by Lester from on 16th July 2017
Good Service from Prepaid24. Thank you for resolving my problem. Posted via HelloPeter by Robert from on 14th July 2017
Prepaid24 - Uitstekende diens in Mosselbaai! Posted via HelloPeter by Marina from on 13th July 2017
Great service. Nothing but the best customer service from an experienced Prepaid24 team. Always polite and willing to help. Posted via HelloPeter by Keith from on 12th July 2017


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