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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

I have just received top assistance from Prepaid24. They are fast and friendly. First time, in a long time, that I experienced such great service. Posted via HelloPeter by Adri C from on 27th May 2019
Great and fast service from Prepaid24. Posted via HelloPeter by Thora M from on 27th May 2019
Prepaid24 was quick to respond to my online chat and quick in resolving my query as well. Thank you for the good service. Posted via HelloPeter by Innocent M from on 26th May 2019
Thswane Metro recently swapped my smart meter to a new meter. I registered with Prepaid24 for payments for my prepaid electricity. In this process I was assisted by Prepaid24's online consultants. They sorted out all my issues with the payment process and I am happy to say that the process now works smoothly. Thanks to all at Prepaid24. Posted via HelloPeter by Janneke E from on 25th May 2019
My query was handled in a professional and proficient manner by an employee of Prepaid24. Posted via HelloPeter by Anwar K from on 25th May 2019
I ran out of electricity this morning and went onto Prepaid24 to reload. I received excellent service from them. They helped me efficiently and was so professional and friendly. I love this website. Posted via HelloPeter by Sonja B from on 24th May 2019
The online consultant helped me with friendly and quick service. Thank you Prepaid24. Posted via HelloPeter by Jeanette D from on 24th May 2019
I did a live chat with Prepaid24 after only receiving one token via email when I had paid for two meters. My live chat was answered by the consultant immediately and they sent both vouchers immediately. I was exceptionally happy with the service. Posted via HelloPeter by Cheryl A from on 24th May 2019
Friendly, competent and went out of their way to satisfy my queries. Posted via HelloPeter by Christian P from on 24th May 2019
I bought electricity for 2 meters, but forgot to register 2 new meters on my profile, as soon as I queried on live chat, Prepaid24 phoned me, chatted and followed up - all within 10 minutes! What a great service! Posted via HelloPeter by Elsie B from on 24th May 2019
The company called me shortly after registering online to ensure I do not have any queries. This was unexpected and assisted me greatly! Posted via HelloPeter by Anne K from on 23rd May 2019
Thank you to one of Prepaid24's consultants for excellent service! Keep it up and the sky is the limit for you. Posted via HelloPeter by Francois H from on 23rd May 2019

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