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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Prepaid24 is amazing. World class service. Thank you Prepaid24!! Posted via HelloPeter by Charmaine from on 4th July 2017
Good service! Prepaid24 het n goeie diens gelewer. Baie dankie Posted via HelloPeter by Heleen from on 3rd July 2017
Brilliant Service. I used Prepaid 24's Standard Bank details instead of getting their Capitec account details. MY MISTAKE. I bought R3000 of electricity on Thursday but had not received a token pin by Saturday morning. I used LIVE CHAT on Saturday where the service was great. The consultant raised a query and within 15 minutes I got my token!!!!!! THANK YOU, Prepaid 24. An absolute pleasure doing business with you guys (VERY RARE in our country). KEEP IT UP. Posted via HelloPeter by Sharyn from on 3rd July 2017
Great service Prepaid24.Big thanks to the consultant that helped to update my profile, when I purchased electricity. Who went out of his way to help me in such a great friendly and mannered way. They are tops. The best service by far. Posted via HelloPeter by Saloysa from on 3rd July 2017
"Excellent service. I came home to no electricity on Sunday evening and low cell battery. THANKS to the consultant at Prepaid24 who helped me step by step. Awesome service " Posted by Melissa from on 2nd July 2017
"Great Service received from Prepaid24. " Posted via HelloPeter by Lilly from on 1st July 2017
Baie goeie en geduldige diens. Baie dankie Prepaid24 Posted via HelloPeter by NG KERK MAQUASSI HILLS from on 29th June 2017
Great support service from Prepaid24. I am new to Prepaid 24 and in registering I had some technical problems which were smartly attended to and the follow up was great Posted via HelloPeter by Phillip from on 29th June 2017
"Outstanding service from Prepaid24!! While fumbling around the Prepaid24 website trying to register and load Prepaid24 as a beneficiary I was about to give up and cancel my registration when I received a call from a consultant representing Prepaid24. Eish, the patience, respect and guidance I received from this young man made me persevere and I am now registered for both my metres which will save me countless trips to shops to purchase electricity. Along the way, I expressed concern that I had not yet received my token for a purchase I made and he even called me back to check if I received the SMS token which he saw go through on the Prepaid24 system. Thank you very much, Prepaid24, for your great service, it is very much appreciated!! :)" Posted via HelloPeter by Marion from on 28th June 2017
Great Service. I registered for this service tonight and made a mistake, the call centre phoned me immediately and let me know. They phoned after hours and helped me to correct the issue. They were very helpfull and friendly and resolved the issue immediately. Thank you Posted by Ruan from on 27th June 2017
"Excellent service!! We had a problem with buying electricity through our bank but never received the token number. We went online and had a Live Chat with a Prepaid24 consultant who sorted our problem for us in just a few minutes. Excellent and very professional service." Posted via HelloPeter by Tiena from on 27th June 2017
Excellent Service received from Prepaid24. The Support Department really went the extra mile to make a very frustrating and confusing first experience with this site as effortless and comfortable as humanly possible with me who are really new to such things and find it very frustrating and confusing in understanding all this blocks and ticks to select and click. You were my real hero of the day, thank you for your great interaction, all the feedback and updates as far as we went. I am smiling from ear to ear. Posted via HelloPeter by Bianca from on 27th June 2017

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