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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Outstanding Service! I requested Prepaid electricity but had an amount outstanding at Tshwane and contacted Prepaid24 live chat, the consultant without hestitation assisted me within minutes and had it all sorted and I was able to recharge. All I can say is a big Thank you for your brilliant service! Posted via HelloPeter by Allan Blyth from Tshwane on 24th November 2016
I've used Prepaid24's live chat afew times, due to my own mistakes and they have always been exceptionally helpful. They also managed to resolve all my issues within minutes.When it comes to online and prepaid, It is comforting to know that there is someone at the other end, willing to attend to any problems one may encounter Posted via HelloPeter by Elda Du Toit from Tshwane on 23rd November 2016
SO REFRESHING TO GET SERVICE LIKE THIS!!Bought electricity through Prepaid24 and had some issues with getting the OTP and verification done.  Within minutes their consultant was assisting and resolving. Thank you so much. In this day and age of generally shocking service in SA, this is great.  Makes me happy today Posted via HelloPeter by Glenda Kelly Backhouse from Cape Town on 12th November 2016
Great, fast assistance! I interacted with a Prepaid24 consultant via live chat and within minutes my querie was followed up and resolved. Life has never been so easy. Thank you for the great service and speediness Prepaid24. Posted via HelloPeter by Reza-Mari Knoetze from Polokwane on 8th November 2016
Airtime problem. NOT A PROBLEM for these people. I purchased some MTN airtime for my friends TELKOM MOBILE simcard.. a mistake on my behalf. Contacted PREPAID24 via their online service and the matter was resolved in minutes Posted via HelloPeter by Ernst Hayward from on 6th November 2016
I received very good customer service.The Prepaid24 consultant knew what he is doing! Posted via Live Support by Judy Pillay from on 3rd November 2016
Great assistance and so quick.  Very happy! Posted via Live Support by Janette from Cape Town on 3rd November 2016
Thank you for assisting me, much appreciated! Posted via Live Support by Ockert van Heerden from on 3rd November 2016
Prepaid24 thumbs up for very helpful, friendly and excellent service. Thank you Posted via HelloPeter by Anette Lombard from Free State on 2nd November 2016
Awesome service! Thank you Prepaid24 online support for sorting out my problem. Posted via HelloPeter by Anne Viljoen from Westville on 29th October 2016
Prepaid24 live chat consultant provided me with very good service and helped to solve my problem! Posted via HelloPeter by Christo from on 28th October 2016
Excellent support, I ran very low on my electricity units and had to recharge urgently. With assistance from the Prepaid24 online support team with crisp service, I received my token quickly and was able to recharge in time. Thanks for the great service! Posted via HelloPeter by Tienie Bleeker from on 25th October 2016


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