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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Highly recommended Excellent service. Pleasant, speedy and efficient. Well done to the team Posted via HelloPeter by Diane Neethling from on 18th January 2017
Customer Delight!!! Quick response and great assistance from the Prepaid24 consultant! Without one phone call my query was attended to within seconds!!! Thank you Prepaid24. Great Service! Posted via HelloPeter by Rene Harmse from on 18th January 2017
PREPAID 24 EXCELLENT SERVICE AS ALWAYS Without exception this organisation provides quality and consistently excellent service.My congratulations to the team who have never once let me down. Please keep up the fine work. Posted via HelloPeter by John Taylor from on 17th January 2017
Awesome Service!!!!! I used the incorrect old account to EFT electricity money into. The Prepaid24 consultant sorted me out in no time at all. This is why I prefer Prepaid24 as opposed to the local shops. Best service and always online after hours!!! Posted via HelloPeter by Collin Swart from on 17th January 2017
Finally our municiplity is online! Registered...well thought i i went on livechat to confirm banking details. Spoke with the Prepaid24 consultant who besides giving me the details..went over and above and did some investigating and advised me the acc number was wrong! I wouldnt have known and probably lost money if not for him! Thank u so much....excellent service Posted via HelloPeter by Bronwyn Van Der Merwe from on 15th January 2017
Incredible Prepaid24! Amazing service, assistance and follow up. Professional and an absolute pleasure to deal with, well done! Posted via Live Support by Phillipp Oosthuizen from on 10th January 2017
I received excellent service from Prepaid24's consultant. Thanks to her I enjoyed good service through the online chat and I have a good first impression of Prepaid24. Posted via Live Support by Dylan Bacon from on 9th January 2017
I would like to sincerely thank and compliment you on the way you conduct your business! From being very aprehensive and sceptical your support consultant quickly alleviated all my concerns and resolved my issue within minutes. We will certainly be using Prepaid24 again and I commend you on the way you are running this business! Posted via Live Support by Debbie Sharnock from on 9th January 2017
Live Chat excellence.As a senior citizen living alone, I have always struggled to load prepaid electricity. My daughter told me about Prepaid24 and helped me the first time. I used Prepaid24 online live chat today when I was struggling and spoke to a gentleman who was so helpful, friendly, informative and patient. He went the extra mile to ensure that I was ok. I am very impressed with Prepaid24 support. Thank you for spending so much time with me on a Sunday morning. Posted via HelloPeter by Baile Botes from on 8th January 2017
As a new member at Prepaid24 I needed some advice. On joining the online live chat I was assisted and sorted within minutes. I am very Impressed with Prepaid24! Posted via HelloPeter by Jandri Venter from Tshwane on 7th January 2017
Service like this is rare these days! I recently moved and was experiencing problems, so I went to Prepaid24's website to use the live online chat facility. Before completing my request I was contacted by a consultant. Yes he called me and helped me through the registration process.My phone died and and I managed to change the sim to another phone. Again the consultant phoned me, he was with me the whole way until we were recharged and sorted. Thank you to an amazing consultant with his unique approach to client services. Posted via HelloPeter by Jacques Nisbet from on 7th January 2017
Great live support! Posted via HelloPeter by Sumandra Labuschagne from Tshwane on 3rd January 2017


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