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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Blown away by the excellent service received from Prepaid24 with their Live Chat option! Problem solved in seconds...literally. Thank you!!! Posted via HelloPeter by Simone from on 15th April 2017
I had 3 separate interactions with Prepaid24. Each time the Prepaid24 consultant was very helpful and kind. Even when I asked the same questions! Helped me set up and successfully charge my UNIPIN electricity meter. Posted via HelloPeter by Bjorn from on 15th April 2017
I give Prepaid24 a full 10 out of 10 for excellent service. The Prepaid24 consultant had a lot of patience and were very polite when dealing with my challenge. Thank you so much. Posted via HelloPeter by Sophie from on 15th April 2017
I would like to thank Prepaid24 for the awesome response and help that their online consultant gave me with my prepaid electricity transaction. Great service on an Easter Saturday!! Thank YOU! Posted via HelloPeter by Samuel from on 15th April 2017
"Received awesome online help from a Prepaid24 consultant on their Live Chat." Posted via HelloPeter by Angie from on 15th April 2017
"Excellent service received from Prepaid24 this morning via their Live Chat. Outstanding service, thank you so much." Posted via HelloPeter by Cas from on 14th April 2017
"Excellent and quick service received from Prepaid24 via their online Live Chat." Posted via HelloPeter by Rynu from on 14th April 2017
"I had a real struggle in purchasing prepaid electricity from the online vendor where I was registered. I searched for an alternative and found and tried to register. I clicked on the Live Chat button and was immediately assisted by a consultant who phoned me back and help me with registration and first purchase. Thanks to Prepaid24 I was able to load my prepaid electricity! Awesome service from Prepaid24" Posted via HelloPeter by Paul from on 14th April 2017
Excellent service (very helpful). The consultant did a very good job on live chat, explaining how to register a new meter on my account. Thank you for a job well done! Posted via HelloPeter by Anton from on 14th April 2017
Excellent service! Thank you Prepaid24 for quick, efficient and friendly online service through your Live Chat. I was assisted with the greatest of professionalism!! Posted via HelloPeter by Anneke from on 13th April 2017
Thank you Prepaid24 for great service and being so proactive in assisting your clients. Posted via HelloPeter by Bela from on 12th April 2017
"Great 1st time experience with Prepaid24.I had a mini crisis where I urgently needed to purchase prepaid electricity for my family while I was away. I came across Prepaid24 and thought I should give it a go cause my banking apps do not have UNIPIN as a service provider. I registered on the site and loaded my Smart Fund with my credit card, which was quick and secure. I then had to have my Fund activated. I used the Live Online Chat feature to chat with one of the Prepaid24 consultants who was so helpful and resolved my issues within minutes. I was then able to purchase electricity. The process was quick and the service is amazing! I'm a happy new customer for sure." Posted via HelloPeter by Nqobile from on 11th April 2017


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