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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Thank you Prepaid24 for your fast reaction and assistance on my query, and also sorting it out for me in a short space of time, your are a STAR!!! Posted via HelloPeter by Manie from Pretoria on 19th May 2016
I had a problem with a meter voucher and within a minute from asking for support, I received assistance from one of the Prepaid24 consultants at the online chat facility and this resolved my problem almost immediately. Thank you I appreciate!! Posted via HelloPeter by Marlien from Johannesburg on 12th May 2016
I had a query and used the Prepaid24 instant response service. I was assisted with my query within 10 minutes. Great service from one of the consultants!! Posted via HelloPeter by Wendy from Johannesburg on 12th May 2016
Excellent service on a Sunday afternoon and evening. When the exchanges got a little complicated a phone call from Prepaid24 explained everything perfectly. Later when I had another query regarding the tokens, one simple explanation was all I needed. I wish all call centres in South Africa would get their training from them. Posted via HelloPeter by Deidre from on 9th May 2016
Just a HUGE compliment to Prepaid24 - who went through soooooo much trouble assisting me with my pre-paid token after contacting the useless Municipality numerous times! Posted via This Website by Alarice Carr from Montana on 28th April 2016
Excellent!! More online companies should be doing live chats. Thank you Prepaid24!!! Posted via Live Support by Edwin from on 23rd April 2016
Prepaid24 het die wonderlikste besigheids mense met wie ek nog ooit te doen mee gekry het!! Dankie vir die hulp!! Posted via Live Support by Joeline from Cape Town on 21st April 2016
Thank you Prepaid24 for very prompt reply and information. Appreciated!! Posted via HelloPeter by Gale from on 21st April 2016
One of the consultants at Prepaid24 helped via an online chat and when it wasn't connecting fast enough, he called me immediately to help me over the phone. Very friendly and helpful!! Thank you!! Posted via HelloPeter by Lauren from on 21st April 2016
First time user of Prepaid24. Had a problem and one of the consultants sorted it out for me with a smile over the phone. It can only be great if all Call Centre staff can react like she did. Thanks again! Posted via HelloPeter by HG Adendorff from on 19th April 2016
Thank you for the EXCELLENT service. Best service I had in many years, much appreciated. Posted via Live Support by Lizna from Eskom on 19th April 2016
Had problems with a unique token for another meter and one of the consultants at Prepaid24 helped me in a jiffy. I'm quite impressed. Thank you! Posted via HelloPeter by Etienne from on 19th April 2016

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