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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Uitstekende diens - 'n Prepaid24 Aanlyn Konsultant het my geskakel en my probleem binne sekondes opgelos - en dit boonop in Afrikaans!!! Baie dankie Prepaid24 Posted via HelloPeter by Sanet Breet from on 12th January 2018
Excellent Customer Service! I am new to Prepaid24. I was so surprised by the great service that I received these last couple of days from Prepaid24 Online Consultants. Their website is great and easily accessible. Posted via HelloPeter by Karin Maritz from on 10th January 2018 - Thank you to the Prepaid24 Online Consultant for your prompt service and support. Took me 3days to sort out my Prepaid token. All I wanted was the token send to my cell phone. I went on the website online live chat support system and within 3 minutes I was helped. I can recommend this to the everyone out there that need somebody with patients to take you through the steps patiently when buying prepaid electricity via EFT. Posted via HelloPeter by Denise Luiters from on 10th January 2018
Service Excellence! Respond quick to queries. Quick to assist. Happy to use Prepaid24 Online Electricity Recharge System Posted via HelloPeter by Lisa from on 10th January 2018
I want to commend Prepaid24 and their service delivery. My banking transaction for prepaid electricity was delayed due to unknown reasons, presumably security measures, but the live chat assisstant made sure that my transaction was logged and I received my paid token after I could email a proof of purchase. The service was fast and effective. Prepaid24 made sure my token was safely emailed to me. Thank you. Posted via HelloPeter by Cashandra from on 5th January 2018
Kliënte Diens! Ek het 'n probleem met my herlaai bewys gehad en op die aanlyn ondersteuning platform gegaan waar 'n baie vriendelike en behulpsame konsultant my gehelp het. Ek het nie al die stappe gedoen nie en hy was geduldig en het my stap vir stap gehelp. Hy het ook instruksies vir my gestuur om Prepaid24 op my Android toestel te laai. Baie dankie vir julle geduld en vriendlikheid Prepaid24! Posted via HelloPeter by Ella Bester from on 4th January 2018
Excellent Service! I received excellent service from Prepaid24 during my online enquiry! Posted via HelloPeter by Heinrich Becker from on 4th January 2018
I Received excellent online support from the Prepaid24 Support Consultant who assisted in resolving issues brought about by the meter provider not bothering to tell us that they had changed our meter numbers. Of course our building management and the meter providers are all still on holiday, but thanks to Prepaid24; I've been able to buy electricity and keep the lights on! Posted via HelloPeter by Alastair from on 3rd January 2018
The Prepaid24 Support Consultant attended to my live chat query immediately and with great efficiency! Thanks Prepaid24 Posted via HelloPeter by Yulene Weitz from on 27th December 2017
Amazing! Prepaid24 do everything in their power to help you. I talked to a very friendly Consultant in the call centre at a very difficult time. I was very anxious and they helped me every step of the way. With patience I was guided to a solution. I recommend them for everyone. Posted via HelloPeter by Ronelle De Beer from on 27th December 2017
Best Service! Thank you Prepaid24 for helping me with my query. Amazing service. Posted via HelloPeter by Catherine du Plessis from on 27th December 2017
I Received efficient and brilliant service from the Prepaid24 Consultant on their Live Chat platform. Friendly, quick and assisted me with professionalism to my query.He is an asset to Prepaid24. Many thanks. Posted via HelloPeter by Carmen Gerhardt from on 22nd December 2017


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