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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

As always, their Consultant provided supremely efficient and professional service after a change in our Pre-paid meter registration! Thank you Prepaid24. Posted via HelloPeter by Ryk C from on 6th August 2020
I had an issue at 22:30 at night requesting a receipt which is normally emailed but this time I did not receive it. I sent an email expecting a response in the next morning but received a response within 5 minutes. The Consultant could not send me a receipt in the format I normally get but she sent me all the necessary information anyway. Posted via HelloPeter by Faaiz from on 6th August 2020
Finaly!!! I got a new phone to praise Prepaid 24. My journey with you has been great. I was helped by an amazing person who gave me exceptional service and so very friendly. The registration process was so simple. I recommend Prepaid 24 to everyone. It is so convenient and effortless. 100% Excellence! Posted via HelloPeter by Melindie J from on 6th August 2020
So far I only relieved 100% from their LiveChat service. I have been with them for years and It's always easy to get help.Thanks to the Consultant for assisting me and changing my details. Posted via HelloPeter by Ruan from on 5th August 2020
Well designed App I must say! Posted via HelloPeter by Tumi M from on 5th August 2020
I wish I could give you guys 10 stars!!!! I would like to thank the online Advisor for her awesome service today. I was in a terrible jam with my meter that was changed - but she sorted it out within minutes. Thank you - you are one in a million. Posted via HelloPeter by Sandy B from on 4th August 2020
Smooth running with no slips! Posted via HelloPeter by Cobus H from on 30th July 2020
The Prepaid24 Consultant is very good. We had technical issues and I rated him poorly because he seemed to disappear. Yet, he called me back and resolved my issue when he realized he could not see me. I wish all other consultants in different companies were as good as this Consultant - it would improve the mental health of the Nation - lower blood pressure. Keep it up Prepaid24. Posted via HelloPeter by Chane from on 30th July 2020
Excellent service. Thank you Prepaid24. Posted via HelloPeter by Ćharmaine P from on 27th July 2020
Great service! Posted via HelloPeter by Elanie T from on 24th July 2020
Great service! Posted via HelloPeter by Elanie T from on 24th July 2020
Just had a query and they resolved it in no time. Thanks Prepaid24. The service was excellent! Posted via HelloPeter by Michelle C from on 24th July 2020

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