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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Excellent service received from Prepaid24. I contacted Prepaid24 for token not received. A consultant helped me and within few minutes I got my token. I take my hat off for Prepaid24's excellent service. Posted via HelloPeter by Patrick from on 26th July 2017
Prepaid24 is Tops!!! Thanks for the speedy service! Posted via HelloPeter by Walter from on 26th July 2017
Great online service from @Prepaid24 👌🏻 And thanks for the live chat help. Saved me with some prepaid elec tonight! 👏🏼 Posted via Twitter by Roxy from on 25th July 2017
Great Service Prepaid24! This company is an example of what excellent customer service should be. Have been using them for years and they have never failed me. Both normal purchases and enquiries are dealt with promptly and with exemplary efficiency. Posted via HelloPeter by JB from on 24th July 2017
Excellent service from Prepaid24 on my new registration. I have just registered with Prepaid 24 and oh what a pleasure to use. Simple to buy tokens and only need to do normal EFT to saved beneficiary. Thanks, you have certainly lightened my burden. Posted via HelloPeter by Eddie from on 24th July 2017
GREAT SERVICE! Thank you Prepaid24 for the help. Posted via HelloPeter by Yolandè from on 23rd July 2017
Needed help with setting up an account and a Prepaid24 consultant helped me. Brilliant service, well done. Posted via HelloPeter by Gawie from on 23rd July 2017
The Prepaid24 consultant assisted me promptly and very professionally when I had a problem. He went the extra mile to solve my problem at a very late hour. Thank you for excellent service Prepaid24! Posted via HelloPeter by Rolanda from on 22nd July 2017
Great assistance from Prepaid24! Even though it was already close to 22:00 on a Saturday, I received great assistance from a Prepaid24 consultant in setting up my account and helped after paying and not receiving my tokens. He was once again polite and very professional in the manner in which he assisted! Thank you, Prepaid24. Much appreciated. Posted via HelloPeter by Elaine from on 22nd July 2017
"Outstanding service. On the 20th of July 2017 at 07h06 I started a live chat with a consultant regarding a change that had to be made on my profile with Prepaid24. By 07h29 my request was successfully completed, and I could carry on as normal. Throughout the chat, she was extremely helpful and friendly." Posted via HelloPeter by Karl from on 20th July 2017
"Excellent Service Prepaid24. I had a problem and a Prepaid24 consultant contacted me. She solved the problem and phoned me till everything was sorted out. Thank you very much for your service. In today's life, you don't get service like that. I really appreciate your help. Keep going, you can change lives. God Bless you! Amanda" Posted via HelloPeter by Amanda from on 20th July 2017
"Awesome Awesome Service. I have been looking for a while now to find an online payment method for our prepaid electricity. Usually, we have to go to the garage which is not always the most convenient and my bank does not do it either. After searching I found Prepaid24. Not sure of how to go about things, I clicked on the live support. Boom. There was a consultant - the prepaid angel :). She asked for my meter number, found it, then she gave me step by step instructions on what to do. I paid via my banking app and in no time my Token was sent to me. Awesome service and Awesome staff. Thanks, Prepaid24!!!" Posted via HelloPeter by Thomas from on 20th July 2017


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