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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Great online Live Chat service from Prepaid24 on a Monday morning! Posted via HelloPeter by Nico from on 10th April 2017
The Prepaid24 team jumps through hoops to remove obstacles and clear anything up. I've had issues a few times that got cleared up quickly and efficiently, I think Prepaid24 is brilliant. Posted via HelloPeter by Jeremy from on 5th April 2017
Thanks Prepaid24 for helping me sort out my prepaid electricity token! Payment didn't process, I sent through my proof of payment and it was sorted out. Was running out of power so really appreciate the assistance.  Posted via HelloPeter by Rebecca from on 4th April 2017
Made a mistake loading my online transaction for prepaid electricity. Went onto Live Chat and my problem was sorted out in just a couple of minutes. So happy about Prepaid24's efficiency and service. Well done guys! Posted via HelloPeter by Maggie from on 4th April 2017
Amazing Service Forgot to use the correct reference number when paying for prepaid electricity token. A Prepaid24 consultant helped me in a few seconds on the Live Chat. Never did we receive such great and fast service like today!! Thank you Posted via HelloPeter by Gerhard from on 2nd April 2017
WOW Excellent and super online service received from Prepaid24.  Very impressed.  Well done! Posted via HelloPeter by Anke from on 1st April 2017
Everyone should answer their queries/customers like this. Bought prepaid electricity and realised too late I forgot to update my new e-mail address. Token was sent to the incorrect e-mail address, to which I have no access. It was quickly sorted out, hassle free with the online Prepaid24 Live Chat. Posted via HelloPeter by Natasha from on 31st March 2017
Prepaid24 offers fast & friendly online service for buying prepaid electricity. Posted via HelloPeter by Pixie from on 31st March 2017
Excellent Service I didn't know how to go about transacting on the Prepaid24 website. I started a online Live Chat and received a response within 30 seconds. The agent took me through the process step by step until I finished. Bought my prepaid electricity, made an EFT payment and received my token within 2 minutes after payment. Posted via HelloPeter by Mluleki from on 30th March 2017
When I did not received my prepaid electricity token, I contacted Prepaid24 on their online Live Chat and in no time the problem was sorted. Wish there were more companies like Prepaid24! Posted via HelloPeter by Desiree from on 28th March 2017
Amazing Customer Service Registering was easy with Prepaid24 and within seconds of my EFT I had a phone call from a Prepaid24 consultant who was extremely helpful in getting my prepaid electricity voucher to me.  This is an example of outstanding  customer service . Posted via HelloPeter by Pier from on 28th March 2017
Needed support with my prepaid electricity token, used the online Live Chat and was sorted out within 2 minutes. Great service Posted via HelloPeter by Ian from on 27th March 2017

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