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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Just want to say thank you Prepaid24 for your great online service for buying prepaid electricity and airtime. Posted via HelloPeter by Stephan from on 27th March 2017
Great service received from Prepaid24 when I bought prepaid electricity online. Posted via HelloPeter by Leandri from on 26th March 2017
I was assisted by a Prepaid24 consultant to setup my SmartFund. He took me through the whole process from setup to making my purchase. This company is definitely a keeper. And I wish that there were more companies like Prepaid24 to assist customers. Thank you for your assistance. Prepaid24 are #awesome. Posted via HelloPeter by Grant from on 24th March 2017
Very Excellent service and response! Prepaid24 was awesome with the best service. I received my prepaid electricity tokens real quickly! Posted via HelloPeter by Christo from on 22nd March 2017
Great service from Prepaid24 on their "Live Chat" when I made an error when purchasing prepaid electricity. All sorted in no time. Posted via HelloPeter by Sue from on 22nd March 2017
What great service I used the wrong reference number for prepaid electricity, but luckily Prepaid24 was able to fix the situation for me. They are real stars.  Posted via HelloPeter by Itisi from on 17th March 2017
And then the light went on! In our dark world of today where most are so stressed and tired, it was a light in the tunnel to liaise with Prepaid24 earlier today.  I chatted with a consultant on their "Live Chat". The consultant was perfect in her attitude, keeping me informed of what she is doing. What a pleasure! Posted via HelloPeter by Elsabe from on 16th March 2017
The service from the Prepaid24 consultant was superb and typical of the service levels provided by Prepaid24. Posted via HelloPeter by Iain McGibney from on 14th March 2017
5 star service!!! Absolutely amazing service from Prepaid24.   I dealt with the same Prepaid24 consultant, for the second time now and I must truely say, they are setting a 5 star standard for professionalism in the service industry in SA. Well done! Posted via HelloPeter by Anelda Ackerman from on 13th March 2017
Had problems with my payment to Prepaid 24…The Prepaid24 consulant assisted me online and helped me in a great way...Thank you, have been a great help!! Posted via HelloPeter by JC Lesch from on 12th March 2017
Just had an excellent online experience with a Prepaid24 support consultant. Everything was sorted within a few minutes. Keep up the good work! Posted via HelloPeter by Mari Scheepers from on 7th March 2017
Municipality's prepaid meter company installed new meter on same date as debit order payment went through.   Prepaid24 saved us money and time by assisting telephonically to rectify issue whereas FNB would have charged us R275 to reverse payment as payment could not go through and the municipality would have been problematic as we all know what their service levels are like.   Thank you to the friendly staff and their willingness to resolve matter surprisingly easy.  The consultant even called me after six to make sure that what was amended actually worked and no problems were still experienced) Posted via HelloPeter by Riana le Roux from on 6th March 2017

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