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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

GREAT ONLINE ASSISTANCE FROM PREPAID24. I am very impressed with the assistance and level of service I received from Prepaid24. On 2 separate occasions, a consultant assisted me with both issues I was having. It is great to be able to have such assistance when you have been struggling online for quite a while. He navigated me to where I should go and what I needed to do in order for my online electricity purchases to work, within a few minutes I received my token and everything worked. Happy client! :) Posted via HelloPeter by Candice from on 19th June 2017
Received excellent service from Prepaid24. Can definitely recommend Prepaid24 Posted via HelloPeter by Ronel from on 19th June 2017
Thank You, Prepaid24. The consultant stuck with me (not necessarily the easiest task) and was diligent and caring with his customer service efforts. I sincerely appreciate the follow-up voice call to ensure everything was in working order. Posted via HelloPeter by Cecile from on 18th June 2017
Great Service. Call Centre agent, from Prepaid24, was incredibly helpful. Posted via HelloPeter by Liezl from on 14th June 2017
Thanks, Prepaid 24! Thanks to the consultant on the Prepaid24 Live Chat for his help regarding an electricity token problem. Posted via HelloPeter by Stella from on 14th June 2017
Good service. The Prepaid24 online helpline was quick and efficient. Posted via HelloPeter by Daniel from on 12th June 2017
Prepaid24 Service. I would like to say this is the best service that we have come across in this Country of ours with all its challenges Posted via HelloPeter by Piet from on 11th June 2017
Great service. I have had quite a few issues in paying municipal accounts online. By my own fault. However, the complete support system provided by the Prepaid24 site has no rival. No holding music. No long queues. Just immediate assistance and great service. Posted via HelloPeter by Riana from on 9th June 2017
Prepaid made Simple. Prepaid24 was quick to respond, and the service was quick and very professional. The consultant knew what she was doing, and helped me with my issues. Keep Up the GREAT work. Our world needs more Prepaid24's Posted via HelloPeter by Louis from on 7th June 2017
"Great service. I did not receive an email or invoice for the last voucher purchased. I used the Online Chat service to query this. The Prepaid24 consultant was most helpful and promptly sent the voucher and invoice details. Thank you for the great service. " Posted via HelloPeter by Manoj from on 6th June 2017
Excellent service.There's not much else to say. Prepaid24 always delivers on service. Thanks for resolving my email address problem. Posted via HelloPeter by Debbie from on 6th June 2017
Awesome contact center service from Prepaid24.Really quick and efficient response! Great dealing with an agent through Live Chat. Posted via HelloPeter by Rajeev from on 6th June 2017


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