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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Great service. I bought prepaid electricity via the internet using Prepaid24, and in the process, I made an error with the reference number. I then contacted the live chat. The service was great and they answered my query. Thank you so much for your assistance and keep up the good work... Posted via HelloPeter by Nelly from on 3rd May 2017
Best service. Wow! A very helpful and friendly service! I was helped by a Prepaid24 consultant and it was quick, easy and effortless! Well done for an awesome service and the friendly way your helping people !! Posted via HelloPeter by Reinette from on 3rd May 2017
Excellent service. I had an issue with a token number that didn't come through. I logged in online and a Prepaid24 consultant assisted me. I had my token number in less than 5 minutes. Thanks, Prepaid24. Excellent service Posted via HelloPeter by Roelien from on 3rd May 2017
Excellent Live Chat Support from Prepaid24.I paid for prepaid electricity and somehow the system did not pick up the payment. I spoke to a consultant and he instantly managed to pick up the payment and send me my token number. Thank you very much for having a customer service department that actually cares about customers and your company. Posted via HelloPeter by Juandré from on 2nd May 2017
Had technical difficulties and didn't receive my token. Chatted with a Prepaid24 consultant Online and my problem was sorted in less than 5 minutes. Well done. Posted via HelloPeter by Alec from on 1st May 2017
I bought prepaid electricity, but I forgot to put in the EFT reference number when making the payment. The Prepaid24 consultant was a great help and managed to trace the payment I made and within a few minutes the prepaid token was sent to me via sms. I had the best service; prompt, effective and efficient. Posted via HelloPeter by Lydia from on 1st May 2017
Absolutely the best service. My payment problem was resolved within minutes through the Prepaid24 Online Chat. Amazing. I will definitely recommend people to use this platform to do easy payments towards DSTV, data, airtime and prepaid electricity. Posted via HelloPeter by Jaco from on 30th April 2017
Prepaid24 offers Excellent Support Service whenever things go wrong. The excellent support staff are able to quickly and efficiently resolve the issue. Posted via HelloPeter by Zaahir from on 30th April 2017
Awesome service received from Prepaid24. I needed help with my token and was assisted in a very quick and sufficient way! Posted via HelloPeter by Henriette from on 30th April 2017
"5 Stars to Prepaid24. Prepaid24’s consultants are always friendly and helpful. They go out of their way to accommodate you... I don't even go to the municipality to buy power anymore. Awesome time-saving and effortless way to buy power." Posted via HelloPeter by Johnathan from on 30th April 2017
Great assistance received from Prepaid24 after struggling to buy prepaid electricity. We chatted with a consultant on their Live Chat, who was excellent and courteous. The problem was resolved in no time. Posted via HelloPeter by Marlize from on 30th April 2017
I bought my electricity online, but did not receive my token. I went onto Prepaid24’s Live Chat and the consultant was quick and sufficient in his response and I received my token number. Excellent service!!!! Posted via HelloPeter by Susan from on 30th April 2017


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