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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Thanks for the great service Prepaid24! Posted via HelloPeter by Karin Van Vuuren from on 24th August 2016
I had a payment delay at the bank, Prepaid24 online support team helped me to sort out the issue really fast through their online chat. Really impressed with the service. Posted via HelloPeter by Andreas from on 22nd August 2016
I did not receive my invoices for my last two prepaid electricity transactions. Sent an email to them.  Excellent response received same day. Very friendly and professional. What a pleasure to deal with Prepaid24. Thank you Posted via HelloPeter by Martie Smith from North West Province on 22nd August 2016
Whenever I buy prepaid power on Prepaid24, I know without a shadow of a doubt that I will receive my token in the next minute or 2. If you have a problem, their support team is always there to assist in a friendly efficient manner. Been receiving this great service since I signed up. I will never buy prepaid anywhere else.  Posted via HelloPeter by Nicole Van Der Merwe from Tshwane on 13th August 2016
To have such great service in SA these days is unheard of. The support I receive on every call or chat is above and beyond the standard....Keep up the good work! Posted via Email Support by Johnathan Church from on 12th August 2016
It’s a pleasure dealing with Prepaid 24 online support. Posted via Live Support by Emily from Rustenberg on 12th August 2016
Great consultants to get help from when you only have 7 units left and the system has taken your money but not issues a electricity token. Resolved very efficiently. Thank you Posted via Email Support by Niju from on 12th August 2016
To have such great service in SA these days is unheard of. The support I receive on every call or chat is above and beyond the standard....Keep up the good work! Posted via Live Support by Johnathan Church from on 12th August 2016
The Prepaid24 online support team are very helpful and pleasant to communicate with, thank you! Posted via Email Support by Mohammed from Mpumalanga on 11th August 2016
Prepaid24,thank you to your consultant that helped me and stuck with me even though i was difficult and in the end gave me an alternative to assist with what i required, thank you for your help. Posted via Email Support by Shirelle from on 11th August 2016
Thank you for your quick response, this live support is unbelievable! Posted via Email Support by Marna Jacobs from North West Province on 10th August 2016
I tried registering my mothers electricity meter on Prepaid24 when the meter was not recognised. I contacted them and requested to have the amount that I paid converted to my own meter, this was done without questions. Within the hour from me logging this query I received a phone call from a friendly consultant and my new token for my own home, thank you. Posted via HelloPeter by Paula Olivier from Bloemfontein on 5th August 2016

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