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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

I had to go on line after struggling for 24hrs to get my elecricity recharged. The Prepaid24 consultant was very helpful and solved my problems in about 1/2 hr or so.  Again part was my fault for the way I had registered. But she persevered and sorted my issues out and my electricity is now loaded. A big shout to her.  Well done and thank you  Posted via HelloPeter by Stephen Nicholson from on 6th March 2017
After I made a mistake when purchasing prepaid electricity, the Prepaid24 support assistant immediately handled my problem in a friendly and efficient manner. After using Prepaid24 for years now, I am happy to say that their support is as quick as their sales. Thank you for very efficient service! Posted via HelloPeter by Salome Hoogendijk from on 5th March 2017
I bought electricity via fnb but I did not received my token for more than 12 hours. Then I decided to enquire why I am not receiving my token. The Prepaid24 consultant helped me and I received my token within 5 minutes. I m saying thank you, keep your good work. Posted via HelloPeter by Dovhani G Mudau from on 4th March 2017
The Prepaid24 consultant was exceptionally helpful on live chat and answered all my questions rapidly and with great insight. I had no questions unanswered by the time I was done, thank you! Posted via HelloPeter by Henry Beck from on 4th March 2017
Always quick and easy to use. Amazing service from the livechat! Posted via HelloPeter by Mohammed from on 4th March 2017
Thanks to the Prepaid24 consultant for the great fast service! Posted via HelloPeter by Edwin from on 3rd March 2017
Prepaid24's Online chat almost immediately reply and when the problem was a bit difficult to sort out via chat they called and things were sorted out in no time. Very polite and helpful people! Posted via HelloPeter by EH Meijer from on 3rd March 2017
I would like to compliment Prepaid24 and your team on this chat. It is so efficient and you are all very helpful...your site is user friendly and the staff are absolutly wonderful.... Posted via HelloPeter by Vanessa Glutz from on 3rd March 2017
BEST Experience EVER Good day, I would like to take this opportunity to thank the consultant from Prepaid24 for the outstanding experience I just received. She was informative and just brillant. There was no question she could not answer and just made life so much easier... you could hear the smile and helpfulness in her voice....what an Unforgettable  call Posted via HelloPeter by Aaqidha from on 2nd March 2017
We had a problem registering and getting the prepaid fixed, the Prepaid24 consultant who assisted us online was very good.  She is very professional and friendly.  She did a outstanding job :) Posted via HelloPeter by Hermanus J Steyn from on 2nd March 2017
Effective, Friendly and great service. The Prepaid24 support consultant was EXCELLENT!   Thank you so much for your great service and support, this is really hard to find. Posted via HelloPeter by Lynne Louw from on 1st March 2017
The consultant from Prepaid24 was very quick in resolving my electricity prepaid issue which occurred on the 23rd of Feb 2017 when I didn't receive my electricity tokens. Thanks Prepaid24 Posted via HelloPeter by Braam de Villiers from on 1st March 2017


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