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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Great job Prepaid24! Thank you so much for helping me so quickly & for advising me on what the issue was with receiving my tokens, and how to rectify it. Great services! Well done Prepaid24! Posted via HelloPeter by Candice Badenhorst from on 17th January 2018
Excellent Service received from a Prepaid24 Online Consultant this afternoon. Posted via HelloPeter by Zuks Booi from on 15th January 2018
Professional service! Thank you to the Prepaid24 Online Support Team Consultants for their proffesional and excellent service! The way I was treated is highly commendable! Posted via HelloPeter by Magda Van Niekerk from on 15th January 2018
The Prepaid24 Consultant made me a very happy customer! Just want to thank Prepaid24 for making my life easier and for their friendly assistance. Will definately recommend Prepaid24 to friends & family. Posted via HelloPeter by Christelle Hartzenberg from on 15th January 2018
I needed to top up my electricity but couldn't do it through my banking app because it was offline due to the bank's maintenance. I totally forgot all my passwords and pin numbers not to mention how to use the site as I never use the prepaid24 website to purchase electricity. The Prepaid24 Online Support Consultant was extremely patient and professional and assisted me when she could have passed the buck and told me to try tomorrow again. She remained calm which calmed me too and I was finally able to top up my electricity. Thank you Prepaid24! Posted via HelloPeter by Yolande Bernice Solomons from on 15th January 2018
Fantastic Serivce! When trying to set up an account and buy tokens I struggled to get it all done. Luckily a Prepaid24 Online Support Consultant came to my assistance because she is fantastic. She was most helpful, polite and friendly and I couldn't have had anyone better. I am a techno dinosaur and without her I would never have got it done. Posted via HelloPeter by Ingrid Versfeld from on 12th January 2018
Uitstekende diens - 'n Prepaid24 Aanlyn Konsultant het my geskakel en my probleem binne sekondes opgelos - en dit boonop in Afrikaans!!! Baie dankie Prepaid24 Posted via HelloPeter by Sanet Breet from on 12th January 2018
Excellent Customer Service! I am new to Prepaid24. I was so surprised by the great service that I received these last couple of days from Prepaid24 Online Consultants. Their website is great and easily accessible. Posted via HelloPeter by Karin Maritz from on 10th January 2018 - Thank you to the Prepaid24 Online Consultant for your prompt service and support. Took me 3days to sort out my Prepaid token. All I wanted was the token send to my cell phone. I went on the website online live chat support system and within 3 minutes I was helped. I can recommend this to the everyone out there that need somebody with patients to take you through the steps patiently when buying prepaid electricity via EFT. Posted via HelloPeter by Denise Luiters from on 10th January 2018
Service Excellence! Respond quick to queries. Quick to assist. Happy to use Prepaid24 Online Electricity Recharge System Posted via HelloPeter by Lisa from on 10th January 2018
I want to commend Prepaid24 and their service delivery. My banking transaction for prepaid electricity was delayed due to unknown reasons, presumably security measures, but the live chat assisstant made sure that my transaction was logged and I received my paid token after I could email a proof of purchase. The service was fast and effective. Prepaid24 made sure my token was safely emailed to me. Thank you. Posted via HelloPeter by Cashandra from on 5th January 2018
Kliënte Diens! Ek het 'n probleem met my herlaai bewys gehad en op die aanlyn ondersteuning platform gegaan waar 'n baie vriendelike en behulpsame konsultant my gehelp het. Ek het nie al die stappe gedoen nie en hy was geduldig en het my stap vir stap gehelp. Hy het ook instruksies vir my gestuur om Prepaid24 op my Android toestel te laai. Baie dankie vir julle geduld en vriendlikheid Prepaid24! Posted via HelloPeter by Ella Bester from on 4th January 2018


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