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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Great service from everyone who is part of the team at Prepaid24 who finally got me reconnected after a fault with the meter. Posted via HelloPeter by Richard G from on 3rd July 2019
I am very grateful to Prepaid24, who went out of their way to correct my registration errors. Thanks, you are stars! Posted by Vic P from on 2nd July 2019
Excellent timely service. Posted via HelloPeter by Morne B from on 2nd July 2019
I received a phone call from a very friendly and helpful consultant - thank you for your help - I received the token no. Posted via HelloPeter by isabella B from on 2nd July 2019
I registered with Prepaid24 and almost immediately I received a phone call from Prepaid 24. They helped me so efficiently and guided me to making my first prepaid electricity payment. Thank you so much. Very impressed with Prepaid24. Posted via HelloPeter by Chantal R from on 2nd July 2019
This is a BIG THANK you to one of the consultants at Prepaid24 for the quick response in setting us up with Prepaid24. Now i can buy my electricity without leaving the house. Posted by Roelien J from on 2nd July 2019
Prepaid24 provides great customer service - putting their clients first. The consultant I dealt with is a great example of this! Positive, helpful and friendly. Posted via HelloPeter by Damian T from on 2nd July 2019
I received excellent service from an online consultant at Prepaid24. They solved my problem instantly. Posted via HelloPeter by Stoney Steenbergen from on 2nd July 2019
After months of struggling to buy prepaid electricity due to problems that they could not fix, I found PREPAID24 online. I was directed to a "live chat" with a consultant who sorted out the registration for me and within a matter of minutes I was able to buy prepaid electricity again online. The consultant stayed online with me and guided me through the complete process step by step and made sure that everything was working 100% before ending the call. It was an absolute pleasure dealing with Prepaid24, and I strongly recommend them to anybody who battles with buying electricity. Posted via HelloPeter by Marian P from on 2nd July 2019
Thanks Prepaid24 for awesome service!! Posted via HelloPeter by Elizabeth S from on 1st July 2019
Thank you to the online consultant at Prepaid24 for your fast and effective service. Posted via HelloPeter by Chantelle N from on 1st July 2019
Excellent service received from the consultant during a live chat and a telephone call in sorting out my electricity purchase token. Posted via HelloPeter by Willie P from on 1st July 2019

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