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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Great service from Prepaid24. I used the wrong ref number to buy coupon and pay. First time user. A Prepaid24 consultant helped me to get my coupon number. Great service Posted via HelloPeter by Lizette from on 5th June 2017
Excellent Service. Prepaid24 was simply magnificent! Posted via HelloPeter by Peter-Don from on 4th June 2017
Superb service. Wow, am I impressed! I have just registered with Prepaid24 and got my prepaid electricity in super quick time. Big thumbs up to this company! Posted via HelloPeter by Susan from on 4th June 2017
Excellent service. I made a huge error by paying a whole lot more than I should have towards prepaid electricity. I panicked. I got a hold of Prepaid24 online. The Prepaid24 consultant was very helpful and extremely efficient. She also followed up with a phone call which really put my mind at ease. Excellent service, well done Posted via HelloPeter by Jassika from on 4th June 2017
"UITSTEKENDE DIENS. Ek het n fout begaan met die laai van my transaksie op Prepaid 24 en die bank. Ek het op die Live Chat gegaan en was binme 10 min uitgesorteer. Ek wil baie DANKIE se aan die konsultant wat my gehelp het om my probleem op te los. Hy was flink en profesioneel. Ek is nie n persoon vir sulke hulp sites gebruik nie ,maar ek sal julle aan beveel. Weereens Dankie Prepaid24" Posted via HelloPeter by Andre from on 4th June 2017
#ThumbsUp for Prepaid24. My payment didn't show and I went onto the Live Chat with a Prepaid24 consultant who rendered excellent service in ensuring that I received my token. Posted via HelloPeter by Marjorie from on 4th June 2017
A Prepaid24 consultant got me sorted out in under 5 minutes. He corrected the provider that I had wrongly chosen. The whole experience was a breeze AND it all happened at 21h45 ..... Thanks, Prepaid24, you are a STAR. Posted by Margot from on 3rd June 2017
"Hassle Free Transactions and an Efficient Call Center. Never had an issue with any transaction & I have used Prepaid24 for around 10 years.... The first dealing with the call centre, I dealt with a consultant on a query about the free units we are entitled to. She explained it to me in a couple of seconds. I verified it on my slip & all was in order. Keep it up, guys & girls.... Great to have service like this around in this difficult climate. Thanks again Prepaid24!" Posted via HelloPeter by Ernest from on 1st June 2017
Prepaid24 has the best customer service personnel I have come across in a very very long time. The consultant took me by the hand and helped me every step of the way. What a pleasure to deal with people like this. Wish there were more of Prepaid24 in this country Posted via HelloPeter by Jennifer from on 1st June 2017
Helpful in the time of need.Thanks for great service from Prepaid24! Needed electricity urgently and Prepaid24 helped me out. Posted via HelloPeter by Howard from on 1st June 2017
Very caring!!!! Prepaid24 have been MOST caring and helpful on more than one occasion. I have found the service to be very prompt and the communication very efficient, if there are any issues. I highly recommend this service to anyone that is happy with quick feedback and service :) Posted via HelloPeter by Vivienne from on 31st May 2017
Recharge problems. Thank you, Prepaid24 for your help, absolutely brilliant service! Posted via HelloPeter by Elizabeth from on 31st May 2017

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