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How to See if Your Municipality is Online or Offline

Step 1:

Click on your MyPP24Profile Shortcut Link.
(If you have not yet loaded your Personal Prepaid24 Shortcut Link onto your phone’s home screen, you can quickly do so by following the steps to do so for iPhone or Android.)
You will be taken to the Welcome Page of your MyPP24Profile.

Step 2:
On your Welcome Page, select your municipality from under “Municipal Status”
The municipalities of all of your registered electricity meters will be shown with their status (“On” or “Off”) displayed alongside.


On the Welcome page of your MyPP24Profile, you will also be able to find your Last 5 Electricity Tokens and view your Average Spend per electricity meter. And if you need any assistance whatsoever, you can contact one of our friendly Client Consultants by simply clicking the green “Live Chat” button