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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

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Super service from one of Prepaid24's consultants. Got my tokens for my prepaid meter in a quick amount of time. We need such people in our lives. Posted via HelloPeter by Mpumelelo M from on 10th June 2019
I have just had a question on the new website of Prepaid24. The online consultant who assisted me was very kind and precise in the advice. I thank you Prepaid24 for your excellent service. Posted via HelloPeter by Karien H from on 10th June 2019
We recently had a new electricity meter installed by City of Cape Town and when I bought electricity, I bought it on the old meter number by mistake. I phoned City of Cape Town who was unhelpful - they first said there's nothing I can do and then said I have to go to their offices to sort it out and that it will cost me R500 to transfer the token to my new meter number! Luckily I use Prepaid24 for my electricity purchases! I went on their website and opened a live chat with one of their consultants. They were was extremely helpful and within 10 minutes I received the token for the new meter number. No fuss. Incredible service! Thank you! Posted via HelloPeter by Sarika J from on 8th June 2019
Thanks Prepaid24 - great service. Posted via HelloPeter by Zola M from on 8th June 2019
This is the first time I have had to contact Prepaid24. WOW how amazing it is to have assistance from a consultant at Prepaid24 . They helped me with my query efficiently and was super friendly and helpful. Made my life 1 milliion times easier. THANK YOU Prepaid24, keep up that amazing customer service. :-) Posted via HelloPeter by Edi F from on 7th June 2019
Thanks for assistance Prepaid24. Posted via HelloPeter by Madeleine P from on 7th June 2019
The consultant at Prepaid24 helped me so much with investigating and resolving my query. Thank you and keep up the great service. Posted via HelloPeter by Pheletso M from on 7th June 2019
The Prepaid24 team is absolutely amazing. I have had an ongoing issue with an Eskom prepaid meter for a month, and the team has stayed in contact, called Eskom themselves to try and resolve the issue. Prepaid24 has gone above and beyond. Well done, Team Prepaid24!!!! You rock! Posted via HelloPeter by Coral-Lynn F from on 7th June 2019
Second registration through Prepaid24 - this time for my business and the same consultant at Prepaid24 assisted me - they are totally amazing! Posted via HelloPeter by Marizaan B from on 6th June 2019
Great service - fast efficient response from one of Prepaid24's online consultants. Posted via HelloPeter by Ray S from on 6th June 2019
Prepaid24 was VERY friendly and very effective in helping me. Posted via HelloPeter by Paula O from on 5th June 2019
Thank you to the consultant at Prepaid24 for great service. Posted via HelloPeter by Rhonda V from on 4th June 2019
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