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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

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Great service Prepaid24. They sorted out my error in minutes and communicated on both the Prepaid24 site and email. Always brilliant service at Prepaid24. Posted via HelloPeter by Tanya K from on 1st August 2021
Great service Prepaid24! What a great experience I had with Prepaid24 and a consultant that guided me through the registration process. Such prompt feedback with my purchase. Thank you very much. Posted via HelloPeter by Martin D from on 1st August 2021
5 starts for Prepaid24's consultants. She has given the best customer service I've seen in a long time. I actually wish the whole world can work like this. Posted by Izak Daniel V from on 25th July 2021
Thank you Prepaid24. They have very helpful support and if I ever have any issues they'll help me right away and stay there until the issue is solved. Posted via HelloPeter by John D from on 24th July 2021
Amazing service! This is one of the most efficient companies. I am completely satisfied with them. They go out of their way to provide great service. Thank you so much. Posted via HelloPeter by Lebo D from on 14th July 2021
I have dealt with Prepaid24 for a few years and I have received the most amazing service. The call center administrators have been a delight to work with. They are informative, knowledgeable and helpful. Thank you, you are a breath of fresh air. Posted via HelloPeter by Charlotte H from on 12th July 2021
No.1 helpdesk! I've been with this company for quite some time and NOT ONCE did I have to complain. Service is instant, professional, friendly and 100% quality. Well done Prepaid24! Posted via HelloPeter by Willem D from on 5th July 2021
Prepaid24 was very helpful and quick to respond. Thank you so much for your excellent service. Posted via HelloPeter by Wayne A from on 2nd July 2021
Excellent service from Prepaid24. When I registered my prepaid meter on Prepaid24, I gave a wrong number. One of the consultants called me and assisted me to rectify my mistake. After several e-mails and phone calls, the problem was solved. I want to recommend her for her patience, friendliness and professionalism. Dealing with her was a positive and pleasant experience! Posted via HelloPeter by Wjj H from on 30th June 2021
Excellent service. Thanks! Posted via HelloPeter by Annette L from on 27th June 2021
Quick assistance from Prepaid24! Posted via HelloPeter by Sonja N from on 24th June 2021
Talked with one of Prepaid24's consultants and she responded excellent to my query. Thank you so much, you did a great job. Posted via HelloPeter by Sonto M from on 19th June 2021
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