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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

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Thanks to the Prepaid24 Consultant; your service was 100% and now I have electricity again and you helped me very quickly. Posted via HelloPeter by Jolandi M from on 21st May 2020
Excellent and efficient service, thank you so much to the Online Advisor for taking the time on a Sunday evening to make sure I was satisfied with the service and that everything was sorted! Posted via HelloPeter by Sarah I from on 2nd February 2020
Very quick and professional service from the online Livechat service! Thanks a million! Posted via HelloPeter by Brendon K from on 29th January 2020
The Consultant was a great help and taught me a handy trick that is really a time saver. THANK YOU for this! Keep up the great service! Posted via HelloPeter by Candice B from on 28th January 2020
The Prepaid24 Advisor was a Absolute star. 10/10 to him and very big thanks to him. My first time Using Prepaid 24 and definitely not the last. He is an fantastic example of how Customer service and support needs to be. Hope your employers see this and acknowledge this Accordingly. Posted via HelloPeter by Alan G from on 27th January 2020
Dankie vir die vinnige diens. Julle diens is puik! Posted via HelloPeter by Stephanie P from on 25th January 2020
The BEST service I have experienced in ages from a Consultant at Prepaid 24. I tried to purchase prepaid electricity but, although I paid R100, I couldn't get a voucher for the area in which I live. I was ready to write off the R100, but they contacted me in a few times - first by phone and then via e-mail saying that they owed me R100 and were waiting for me to request how I would like it paid (there are a few options). Their mission statement reads: Prepaid24 "Consistently Exceeding Your Expectations" and the Consultant certainly did that. Highly recommend them if you can use them. Posted via HelloPeter by Adele Branch from on 23rd January 2020
Received helpful and speedy assistance via their Livechat line. I Have been a customer of Prepaid24 for many years and have been very happy with the service. Very convenient and always efficient. Love it! Posted via HelloPeter by Jasmin K from on 23rd January 2020
The Online Advisor resolved my issue within a few minutes. Posted via HelloPeter by MOHAMED G from on 22nd January 2020
Prepaid24 you are the best! I loaded my electricity within a minute after paying, Thank you for making life easy. Posted via HelloPeter by Margaret K from on 22nd January 2020
Baie dankie vir die Prepaid24 konsultant se flink hulp! Doen so voort!!! Posted via HelloPeter by Anneke L from on 21st January 2020
I was helped by an Advisor to obtain a electricity token which I hadn't received. He was very efficient and gave me the token promptly. Posted via HelloPeter by Diana S from on 20th January 2020
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