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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

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I like the service already...l signed up last night and 3 minutes after l received a call from support telling me that my registration was successful and they really helped me a lot, answered the 100 questions l asked them.Keep up the good work guys...Thank you Prepaid24. Posted via Facebook by Bongz from on 21st September 2017
Absolutely awesome company and staff. Have had such great service without any delays or hiccups. They deliver on time and without hassle. Thank you Prepaid24 for making life easier when it comes to buying electricity. They also keep clients up dated on products and on rate hikes taking place for electricity. They also sms you and send an email to confirm units bought. If only other companies could learn a thing or two from them on client support and service delivery. Thank you Prepaid24. Keep up the good work. Posted via HelloPeter by Rose from on 7th September 2017
First time user and the online consultant was awesome, told me step by step what to do. Guess I will stop using Powertime, the service is so much better at Prepaid24, thanks Cameron! Very knowledgeable, patient, answered all my questions... Posted by Nathan from on 7th September 2017
I used the wrong reference number when paying for electricity. I logged into the chatroom on Prepaid24 Webpage and within 2 minutes the online consultant rectified the problem and I received my token! Posted via HelloPeter by Adolf Malan from on 7th September 2017
"High quality and professional service! The Prepaid24 consultant helped me and was very professional and gave a clear explanation." Posted via HelloPeter by Adarsh from on 27th August 2017
Awesome service! The service is fast, friendly and the Prepaid24 consultant I spoke to a while ago went out of his way to assist me. I can recommend this company. Thank you, Prepaid24 team. Posted by Gerdé from on 25th August 2017
"Great service from Prepaid24 who went out of their way to resolve my query. Special thanks to the Prepaid24 consultant who, in addition to emailing, also took the time to phone me and was super patient, friendly and helpful." Posted via HelloPeter by Desiree from on 23rd August 2017
Excellent service! Had a query on not having received vouchers timeously. The Prepaid24 consultant was able to assist very efficiently and he also recommended and assisted me in setting up a Smartfund to avoid delays in the future. Not the first time I've had Live Chat with Prepaid 24 and each time, the service was efficient and friendly. These guys are doing a great job!" Posted via HelloPeter by Laurie from on 21st August 2017
"Prepaid24 always delivers. Since I have started using this service at the beginning of 2017, I have always received quick and efficient service from all the Prepai24 consultants whenever I have had a problem with buying electricity from them. All issues have been resolved within a few minutes of contacting them and I really appreciate the great service delivery." Posted via HelloPeter by Chandini from on 18th August 2017
Excellence! I was in another country with limited communication service and I had the privilege to be assisted by a Prepaid24 consultant from the Live Online support. He was very patient and assisted me with friendliness. I just want to say thank you! Posted via HelloPeter by Karen from on 17th August 2017
Well done! Excellent customer service received from Prepaid24 via Live Online Chat. Keep it up. Posted via HelloPeter by Gerald from on 12th August 2017
Fantastic service! We had trouble with our prepaid electricity token and the Prepaid24 consultant did a fantastic job in assisting. Posted by Hennie from on 11th August 2017
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