Prepaid24 Support
Prepaid24 is known for our personal client support.
Should you have any questions or require any assistance whatsoever, please feel free to contact us! We’re here to help and make your life easier.
Eskom TID Rollover
Prepaid24 is an accredited Eskom vendor and issue all our tokens on KRN2.
If you're an Eskom client and want to know whether your meter has been updated to KRN2, please click the button below for more information.
Chat to Us
Our friendly client consultants are available on our LiveChat facility from 7am – 11pm, 7 days a week!
You can also leave us a message after-hours, and we will attend to it first thing the next morning.
Submit an Enquiry
If you prefer email correspondence, kindly submit an enquiry with your question or challenge.
One of our consultants will respond to your query within 15-30 minutes between 7am & 11pm, 7 days a week.
WhatsApp Us
To send your query on WhatsApp, go to WhatsApp Prepaid24 now, or send a message to 060 225 9955.
One of our consultants will assist you within moments between 7am & 11pm, 7 days a week.