You shouldn't have to think about prepaid electricity every month.
The constant worries about electricity - not forgetting, not wanting to run out, not wanting to disappoint my partner. We can do without these thoughts.
For most households, the biggest electricity challenge isn't access or technology. It's remembering.
Life is busy. Electricity is one of those essentials that only gets attention when it suddenly becomes urgent - often late at night, during supper, or when everything else already feels full.
Forgetting to top up even once can be stressful and disruptive. And having to remember to do it every month is a schlep.
Maybe you're proactive and have reminders in your diary or notes on the fridge. Even then, reminders can fail - and top-ups still get missed.
When you're already managing everything it takes to keep a household running smoothly, prepaid electricity often becomes the one thing that slips through the cracks.
If this sounds familiar, you're not alone
We speak to customers every day who tell us the same thing: "I didn't mean to run out. I just forgot. And now I'm in trouble."
Others say, "I often think about buying electricity while playing golf or having coffee with a friend, I don't want to be dealing with this anymore."
This isn't about being disorganised. It's about mental load.
One more task. One more reminder. One more thing to manage in an already full life.
Electricity shouldn't take up headspace.
For over 17 years, selling electricity has helped Prepaid24 understand these frustrations, and why scheduled electricity purchases exist.
Plan it once. Let it run every month
Scheduled electricity purchases are designed to remove remembering from the equation entirely.
Instead of buying electricity reactively, you plan it once and then it happens automatically.
Using your online banking, you set up a scheduled EFT to Prepaid24 for an amount and date(s) you choose each month. From there:
- Your payment runs automatically on your schedule
- Prepaid24 processes the purchase
- Your electricity token is sent to you via WhatsApp and email
- If any challenge arises (which does occasionally happen with South African municipalities), our experts step in and resolve it promptly
No reminders.
No rushing.
No last-minute stress.
The buck stops with us. And you don't lift a finger!
How scheduled electricity purchases work (and how much they cost)
- Choose an amount
This is usually the minimum electricity you use in a month. - Choose a date
For example, the 1st or 25th of every month. - Set the duration
You can add an end date, adjust the amount, or cancel at any time.
Once it's set up, your monthly electricity purchases takes care of themselves. And scheduled EFTs don't cost you a cent!
And if you normally buy electricity two or three times a month, that's not a problem. We can help you set up multiple scheduled payments at no additional cost.
What changes when electricity is planned
Once scheduled purchases are in place, your relationship with electricity changes.
You no longer need to:
- Remember to top up
- Check your meter constantly
- Log in every month to make a purchase
- Worry about running out unexpectedly
Instead, electricity becomes something that’s quietly taken care of in the background.
You stay in control, but the work disappears.
Important: You stay in control – this is not a debit order
Some people worry that a scheduled payment means committing to a debit order. A scheduled EFT is very different.
Scheduled EFT
- Set up by you in your own online banking
- No fees
- Can be edited or cancelled at any time by you
- Amounts can be changed easily
- No long-term commitment
- You remain fully in control
Debit order
- Set up and controlled by the receiving party
- Often includes fees
- Can be difficult to cancel
- Changes usually require approval
- Creates an ongoing commitment
- You have limited control
A scheduled EFT gives you flexibility without lock-in. You are never tied in.
Let’s Get You Set Up
If you already use Prepaid24, setting up your scheduled electricity purchase is straightforward. Choose the option that suits you best:
View the step-by-step setup guide
Follow clear instructions to set up your scheduled EFT through your online banking.
Speak to an electricity consultant now
Our professional consultants can guide you immediately via WhatsApp, live chat or email.
Schedule a call for later
Choose a time that works for you, and one of our consultants will call you when it’s convenient.
If you’re new to Prepaid24, the first step is making sure we can support your meter number.
We’ll provide you with a free R10 electricity token to confirm that we can vend successfully for your meter number and that your meter setup is ready for scheduled purchases.
Once the test transaction is successful, our team will help you set up your scheduled electricity purchase - with full clarity on what you can expect and what you're signing up for.
It’s a simple way to get started, without any commitment.
What our clients say
Many Prepaid24 clients who use scheduled electricity purchases tell us the same thing: It’s one less thing to think about.
Z
Zee
HelloPeter
Excellent service Prepaid24! Help is always at hand and the consultants are fully competent. The staff are friendly and pleasant to deal with.
I come from 6 years of call centre experience, and this is by far the best service I've seen!
J
Jean
Google Business
Prepaid24 is simply the best! Transactions are easy, fast and safe. If a problem occurs, it gets sorted out while you are online, and their service is joyful and professional.
Prepaid24, your service is highly appreciated. Keep it up!
T
Tash
Survey Monkey
I've been with Prepaid24 for many years and would NEVER use any other service. They are the absolute BEST – most convenient way to buy electricity!
Fast replies, instant tokens and the friendliest service. I’ll ALWAYS recommend Prepaid24.
Scheduled purchases aren’t about changing how much electricity you use.
They’re about making everyday life a little easier.
One less thing to worry about
Scheduled electricity purchases exist for one simple reason: So you never have to think about buying electricity again.
The lights stay on.
Stress stays low.
One essential task quietly takes care of itself.
Set it up once. Stay in control. Let electricity run in the background, so that you can focus on more important things.
Imagine playing that round of golf, having coffee with a friend, or dropping the kids off at school, and receiving a WhatsApp with your electricity tokens – on the date and for the amount you chose.
This is what real convenience looks like.
Let Prepaid24 make this is reality for you.