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Clients' Comments

See comments from clients after they have used the Prepaid24 Platform, that is available 24/7 to buy prepaid electricity for Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Great service from Prepaid24 this morning. Being new to the Prepaid24 processes, I made a mistake on my side, but a consultant on the online chat had my problem sorted out in minutes, and I had my lights back on. Thanks, Prepaid24! Posted via HelloPeter by Vince from on 4th May 2017
Thank you soooooo much Prepaid24. Your quick response was much appreciated. Excellent Service. Thank you Posted via HelloPeter by Ursula from on 4th May 2017
Vinnige diens! Ek het per ongeluk my verification email gedelete en 'n Prepaid24 konsultant het my baie vinnig gehelp om my pa se registrasie te voltooi. Hy is baie tevrede oor hoe vinnig die diens is! Posted via HelloPeter by Brendan from on 4th May 2017
Excellent service from Prepaid24. Thank you for the excellent and efficient service provided. Posted via HelloPeter by Mahendra  from on 3rd May 2017
Great service. I bought prepaid electricity via the internet using Prepaid24, and in the process, I made an error with the reference number. I then contacted the live chat. The service was great and they answered my query. Thank you so much for your assistance and keep up the good work... Posted via HelloPeter by Nelly from on 3rd May 2017
Best service. Wow! A very helpful and friendly service! I was helped by a Prepaid24 consultant and it was quick, easy and effortless! Well done for an awesome service and the friendly way your helping people !! Posted via HelloPeter by Reinette from on 3rd May 2017
Excellent service. I had an issue with a token number that didn't come through. I logged in online and a Prepaid24 consultant assisted me. I had my token number in less than 5 minutes. Thanks, Prepaid24. Excellent service Posted via HelloPeter by Roelien from on 3rd May 2017
Excellent Live Chat Support from Prepaid24.I paid for prepaid electricity and somehow the system did not pick up the payment. I spoke to a consultant and he instantly managed to pick up the payment and send me my token number. Thank you very much for having a customer service department that actually cares about customers and your company. Posted via HelloPeter by Juandré from on 2nd May 2017
Had technical difficulties and didn't receive my token. Chatted with a Prepaid24 consultant Online and my problem was sorted in less than 5 minutes. Well done. Posted via HelloPeter by Alec from on 1st May 2017
I bought prepaid electricity, but I forgot to put in the EFT reference number when making the payment. The Prepaid24 consultant was a great help and managed to trace the payment I made and within a few minutes the prepaid token was sent to me via sms. I had the best service; prompt, effective and efficient. Posted via HelloPeter by Lydia from on 1st May 2017

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