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Clients' Comments

See comments from clients after they have used the Prepaid24 Platform, that is available 24/7 to buy prepaid electricity for Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

The best way of purchasing prepaid electricity. No need to withdraw money first then looking for an outlet. Supports every single metre suppliers. Quick registration, get the information quick. Love the system. Posted via HelloPeter by Annelize from Johannesburg on 25th June 2015
Contacted Prepaid24 about a token not received and the 24/7 support team were very helpful to sort the problem out and I received my token. Very happy with the service received. Posted via HelloPeter by Marsha from Vanderbijlpark on 24th June 2015
Thank you so much, I really appreciate the SUPER FAST assistance at the 24/7 online support!! Posted via Live Support by Dries from Sasolburg on 24th June 2015
I would like to thank the 24/7 online support team for assisting me with the delay on my electricity purchase. Best thing of all is that I did not need to give them any more details than what they got from me logging into the online support system. They immediately got the info of my purchase. I have been a customer of theirs for almost 4 years and very happy with their service. Thank you Prepaid24!!! Posted via HelloPeter by Arrie from Johannesburg on 20th June 2015
Ek het krag gekoop en 'n verkeerde kode gebruik. Die kode wat ek moes ontvang het, het nooit by my uitgekom nie. Het vanoggend met die span by 24/7 aanlyn gepraat en dit het presies 12min geneem en die probleem is opgelos. Daarom wil ek baie dankie se vir die vriendelike diens so vroeg in die oggend. Nadat ek die fout gemaak het, het Prepaid24 dit reg gestel. DANKIE PREPAID24!!! Posted via HelloPeter by Johan from Rustenburg on 15th June 2015
Thanks to the 24/7 online support for the extra mile you went when I made a mistake and transferred the wrong amount. The team of 24/7 online support stopped the transaction in time, they even called me and helped with the mistake I made. Prepaid24 refunded me. Thank you so much - you did that extra in helping me!! Thank you Prepaid24!!! Posted via HelloPeter by Alida from Vereeniging on 4th June 2015
Had a query about tariffs and the issue was resolved within 5 minutes, great support from the 24/7 online support team, no waiting, no mess, no fuss. Well trained staff and very helpful!! Posted via HelloPeter by Bernard from Standerton on 2nd June 2015
Went on the 24/7 online support service and was helped in a speedy professional manner. My query was sorted out in no time at all. Posted via HelloPeter by Riana from Johannesburg on 1st June 2015
Great website and design. Prompt efficient service. Just love Prepaid24!!! Posted via HelloPeter by Raual from Mpumalanga on 1st June 2015
Always fast and effective customer service. If you have an query the 24/7 online support team are quick to respond and solve the problem almost immediately - ALWAYS!! Posted via HelloPeter by Hein from Johannesburg on 1st June 2015
We welcome and appreciate your feedback. If you have any questions or enquiries about your transactions, our Support team is waiting for you HERE.
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