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Clients' Comments

See comments from clients after they have used the Prepaid24 Platform, that is available 24/7 to buy prepaid electricity for Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Thank you Prepaid24 for always providing fantastic service as well as to one of your consultants, who assisted me in retrieving my prepaid electricity token after a technical issue yesterday afternoon. She was professional, informative and extremely understanding of customer needs and got the job done as speedily and efficiently as possible. She certainly builds upon the wonderful success of Prepaid24. Thank you for a job well done!! Posted via HelloPeter by Wayne from Johannesburg on 30th November 2015
Firstly I should mention that the problem initiated due to a mistake from our side. We incorrectly made payment to Prepaid24 for sizeable amount for which a voucher was issued. Once I got through to live support, they realised what had happened and they resolved the matter very quickly. I am a satisfied customer and will continue using them as supplier as I have done continuously since 2012. Posted via HelloPeter by Timon from Pretoria on 30th November 2015
I would like to thank Prepaid24 for their excellent service - I found them to go way beyond what was expected and all while being friendly and incredibly efficient. I dealt with one of the consultants and I feel she should be commended for being such a huge asset to the company. Once again a huge thank you to Prepaid24 for such excellent service. Posted by Karen from Eskom on 29th November 2015
Convenience at your fingertips! Thanks for taking the hassle out of purchasing electricity...a great service!! Posted via Facebook by Michelle from Cape Town on 27th November 2015
Great assistance to help me register and getting started on the side. Thank you Prepaid24!! Posted via HelloPeter by Tanja from Johannesburg on 27th November 2015
Today I had the pleasure of being assisted by one of the consultants in setting up my account and purchasing a power token online through their systems. She was polite, professional and well informed. She was also patient with me and never once lost her cool with me despite my being slow to grasp concepts. Her stellar service has made me feel welcome and valued as a customer which is where so many others fall. I will definitely be telling others about the company and encouraging them to sign with Prepaid24 for all their prepaid needs. Posted via HelloPeter by Angie from Cresta on 26th November 2015
Great service! Fast respose with token never left to be in the dark thanks to PrePaid 24! Posted via This Website by Anthea from Polokwane on 25th November 2015
Thank you for your excellent service - much appreciated!!! It is an amazing facility!!! Posted via Live Support by Daleen from Cape Town on 22nd November 2015
Prompt and polite service. Solved a problem created by the council. Not the first time. Never been disappointed by Prepaid24. Posted via HelloPeter by Glenda from Johannesburg on 20th November 2015
Making platform payments can be nerve wrecking but the client support offered by Prepaid24 and by the consultants was phenomenal this evening. They responded immediately and stayed in communication until my query was resolved. I have so much confidence in this service provider! I know that Prepaid24 must have many, many clients but their consultants made me feel like I was the only person who needed it. Thank you isn't enough but I will repay Prepaid24 with my loyal support! Posted via HelloPeter by Karen from Cape Town on 20th November 2015


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