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Clients' Comments

See comments from clients after they have used the Prepaid24 Platform, that is available 24/7 to buy prepaid electricity for Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

It's always a pleasure dealing with the Prepaid24 support team. They are always on point, professional and super efficient. Keep this up, and I will continue making use of the services Prepaid24 provides. Posted via HelloPeter by Stacey-Lee from Johannesburg on 26th May 2016
I received two electricity tokens with the same code. I contacted Prepaid24 via their online chat and within seconds, the problems was rectified and I received the code for the second token. Very fast assistance. Posted via HelloPeter by Francois from Johannesburg on 25th May 2016
Really impressed with the service from Prepaid24, bought electricity and received it 5 minutes later. Well done. I hope the service excellence remains. Posted via HelloPeter by Shaido from Johannesburg on 23rd May 2016
Thank you Prepaid24 for your fast reaction and assistance on my query, and also sorting it out for me in a short space of time, your are a STAR!!! Posted via HelloPeter by Manie from Pretoria on 19th May 2016
I had a problem with a meter voucher and within a minute from asking for support, I received assistance from one of the Prepaid24 consultants at the online chat facility and this resolved my problem almost immediately. Thank you I appreciate!! Posted via HelloPeter by Marlien from Johannesburg on 12th May 2016
I had a query and used the Prepaid24 instant response service. I was assisted with my query within 10 minutes. Great service from one of the consultants!! Posted via HelloPeter by Wendy from Johannesburg on 12th May 2016
Excellent service on a Sunday afternoon and evening. When the exchanges got a little complicated a phone call from Prepaid24 explained everything perfectly. Later when I had another query regarding the tokens, one simple explanation was all I needed. I wish all call centres in South Africa would get their training from them. Posted via HelloPeter by Deidre from on 9th May 2016
Just a HUGE compliment to Prepaid24 - who went through soooooo much trouble assisting me with my pre-paid token after contacting the useless Municipality numerous times! Posted via This Website by Alarice Carr from Montana on 28th April 2016
Excellent!! More online companies should be doing live chats. Thank you Prepaid24!!! Posted via Live Support by Edwin from on 23rd April 2016
Prepaid24 het die wonderlikste besigheids mense met wie ek nog ooit te doen mee gekry het!! Dankie vir die hulp!! Posted via Live Support by Joeline from Cape Town on 21st April 2016


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