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Clients' Comments

See comments from clients after they have used the Prepaid24 Platform, that is available 24/7 to buy prepaid electricity for Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Thank you Prepaid24 for the way you assisted me with my recharge voucher. This is great service!! Posted via HelloPeter by Willem from Pretoria on 5th November 2015
Prepaid24 was helpful and got my problem resolved in no time via there online support system. Problem resolved in under 10min. Posted via HelloPeter by Wil from Pretoria on 5th November 2015
I experienced a problem with buying prepaid electricity for the commune my son lives in. He is a student and this is an emotional issue at this time of the year. Prepaid24 went the extra mile to assist me to get this sorted. The consultant was very polite, patient and helpful and made handling the problem much easier. Posted via HelloPeter by Elsie from Johannesburg on 4th November 2015
Thank you Prepaid24 for your prompt assistance...I really appreciate it. Posted via Live Support by Amanda from Alberton on 3rd November 2015
I purchased prepaid electricity using the Prepaid24 app. Unfortunately I did not receive the voucher via email. Clicked on live support and expected this to be sorted out by tomorrow, but the consultant was able to sort out the problem and within minutes I received the voucher! All of this on a Sunday with amazing politeness!! Thanks Prepaid24, keep up the fantastic service. Posted via HelloPeter by Martin from Johannesburg on 1st November 2015
Experienced problems to register and was assisted by one of the consultants over the phone, well done guys!! Great Job!! Posted via HelloPeter by Louis from George on 29th October 2015
It is such a pleasure dealing with Prepaid24. Their service is fast and efficient. Today I had a problem with the email at my office, and had not received my tokens after a couple of hours. I contacted Prepaid24 and received confirmation that the email to me had bounced back. I was immediately given the token number. Thank you Prepaid24!!! Posted via HelloPeter by LindaHoney from Cape Town on 27th October 2015
Lost prepaid token numbers, within seconds going online, the consultant responded and assisted by retrieving the token. Posted via HelloPeter by Juan from Johannesburg on 14th October 2015
I signed up to Prepaid24 to purchase prepaid electricity online on 9 October 2015. The signup process was quick and easy, and I made my first purchase. The transaction was delayed, however, and I contacted Prepaid24 for assistance. Within 10 minutes I had a clear, courteous from the consultant, the problem was summarily resolved and I received my electricity token. I am grateful for the efficient, effective, and pleasant assistance I received. This is what great service looks like! Thank you Prepaid24, and well done! Posted via HelloPeter by Devin from Cape Town on 12th October 2015
Loaded a new account and got stuck. The consultant came to the rescue via the online chat and resolved the problem quickly. Posted via HelloPeter by Shaun from Johannesburg on 12th October 2015


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